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Viewing Service Orders
The following topic describes how you can view service orders.
Viewing Service Orders in a Table
To view and determine the status of service orders in a tabular form:
- In the Network Activate task pane, select Service Provisioning > Manage Service Orders.
- In the filter bar, click the table view icon.
A table of service orders on the system appears in the main display area.
Table 1 describes the fields in the service orders table.
Table 1: Fields in the Service Orders Table
Name of the service order assigned during service creation or edit.
Status of the service order:
Completed—Service order has been successfully deployed.
Deploy failed—Device is down or the Network Activate software was unable to push the service configuration to a device configured for the service.
In-progress—Network Activate software is in the process of deploying the service.
Requested—Service provisioner has created the service order, but has not yet attempted to deploy it or schedule it for deployment.
Scheduled—Service provisioner has scheduled the service order for deployment.
Invalid—Service order contains invalid data.
Name of the enterprise customer who placed an order for the service.
One of the following:
Point-to-Point Ethernet (LDP)
VPLS—Either a multipoint-to-multipoint service or a point-to-multipoint service
Type of signaling:
Date that the service provisioner created the request.
Screen name of the service provisioner who created the service order.
- To view details of a specific service order, double-click
the table row that summarizes the service order.
For a point-to-point service order, a graphical illustration of the service order appears. See Creating a Point-to-Point Service Order for information about interpreting this graphic.
For a multipoint service order, a table of information about the service order appears. See Creating a Point-to-Multipoint VPLS Service Order for information about interpreting this graphic.