Modifying a Saved Service Order

Before a service order can affect a service, it must transition through the following states:

• Requested—When the service provisioner has created the service order, but has not yet attempted to deploy it or schedule it for deployment, the service order is in the Requested state.

• Scheduled—After the service provisioner has scheduled the service order for deployment, the service order transitions to the Scheduled state.

• In Progress—When a scheduled service order reaches its time for deployment, it transitions to the transitory In Progress state. From this state, the Junos Space software attempts to deploy the service.

• Validated—When all the information in the service order is successfully validated, the service order transitions to the Validated state.

• Completed—Successful deployment transitions the service order to the Completed state.

• Invalid—If the Junos Space software cannot deploy the service because of invalid information in the service order itself, the service order enters the Invalid state. The service provisioner must resolve the issues that cause the failure before re-creating the service order and rescheduling it for deployment.

• Failed Deploy—If the device is down or the Junos Space software is unable to push the service configuration to the device, the service order transitions to the Failed Deploy state.

Figure 1 illustrates the service order states.

Figure 1: Service Order States

To view the state of a service order, select Network Activate > Service Provisioning > Manage Service Orders. The Manage Service Orders inventory page lists the service orders and their state.

The Junos Space Network Activate application provides the flexibility to modify an existing service order. You can modify a service order when the order state is Requested, Validated, or Invalid. You cannot modify a service order when the order state is Scheduled, Completed, or Failed Deploy.

To modify a service order: