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Quickly Accessing Important Monitoring and Troubleshooting Details

 

In the task pane, the top part of the navigation tree enables you to select the options corresponding to different activities that you can perform on the devices and services that are managed by Edge Services Director, and configuration settings you can specify. The bottom bar of the GUI enables you to view critical, salient information about the configured devices and services in an intuitive, easily-navigable format. The summarized way in which you can view statistical details enables you to examine the health and operating-efficiency of devices, and the performance of services. It provides a bird's eye, high-level view of parameters that enables effective and simplified troubleshooting and administration. For example, if you find that a particular Service Delivery Gateway (SDG) or and SDG group has recorded a large number of critical or major alarms, you can then navigate to the Monitoring page or the appropriate device settings page to correct and modify the attributes or diagnose the problems that might be generating the alarms.

You can view the following types of details from the quick-access facility that is displayed at the bottom left corner of the Edge Services Director GUI pages in all lifecyle modes and views:

  • Service analyzer details

  • Status of deployment plans

  • Alarms recorded on the devices

To view alarm details:

  1. From the bottom left corner of the screen, click the down arrow and select the Alarms option from the shortcut menu. By default, the Alarms option is selected.

    The Network Alarms table is displayed A list of alarms classified by severity levels is displayed. The following table describes the alarms displayed:

    • Critical (Red)—A critical condition exists; immediate action is necessary.

    • Major (Orange)—A major error has occurred; escalate or notify as necessary.

    • Minor (Yellow)—A minor error has occurred; notify or monitor the condition.

To view the status of deploy plans:

  1. From the bottom left corner of the screen, click the down arrow and select the Deployment option from the shortcut menu.

    The Deployment Plan Status table is displayed. The following describes the deploy plan states that are displayed:

    • Number of deploy plans for which approval is pending

    • Number of deploy plans in approved state

    • Number of deploy plans in rejected state

    • Number of deploy plans currently being provisioned on devices

    • Number of deploy plans that have been successfully propagated and applied on devices

    • Number of deploy plans scheduled for deployment at a future time

    • Number of deploy plans for which deployment failed

To view the service or packet analyzer details:

  1. From the bottom left corner of the screen, click the down arrow and select the Service Analyzer option from the shortcut menu.

    The Service Analyzer table is displayed The following details are displayed:

    • Active—Number of service instances that are currently running

    • Completed—Number of service instances that have successfully completed

    • Stopped—Number of service instances that were halted