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Viewing Service Recovery Instance Details

 

The Service Recovery window displays the recovered services according to service type. The service recovery report for each service is displayed in a table. You can view the individual and fine-grained details of the services recovered by double-clicking the name of a service instance from the table displayed in the Service Recovery window.

To view the details of a service recovery instance:

  1. From the View selector, select Service View.

    The workspaces that are applicable to routing and tunnel services are displayed.

  2. Click the Build icon in Service View of the Connectivity Services Director banner.

    The functionalities that you can configure in Build mode are displayed on the Tasks pane.

  3. In the View pane, select the Network Services > Connectivity node without expanding the tree and selecting a type of service.

    The tasks that are applicable for the different connectivity services are displayed on the Tasks pane.

  4. In the Network Services > Connectivity Tasks pane, select Service Recovery > Recover Services. The Service Recovery window is displayed.

    The Details button enables you to view information about a service selected in the Recovered Services tab of the Service Recovery window.

  5. Double-click a service instance in the Service Recovery window to open the View Service Details window. This window contains several sections or panels that provide details about the recovered services.

    The View Service Details window displays information about a service selected in the Recovered Services tab of the Service Recovery window. You can view detailed, in-depth information about a selected service.

    The Service Details window is divided into three sections—Basic Details, Advanced Details, and Endpoint Details. The service tree contains the service name as the root node. The device node is the child of the service node and it contains the provisioned UNIs as the child nodes. The details panel in the Endpoint Details table displays configuration parameters and their corresponding values for the service in the tree and based on the service type.

    Under the Basic Details section, the general details about the node details are shown. Also, the device configuration parameters are displayed. Under the Advanced Details section, which you can open or close by clicking the View Less or View More toggle links, the advanced connectivity settings between sites in the service provider network are shown, such as route distinguisher and VRF route label details. Under the Endpoint Details table, the configuration parameters of the UNI are displayed. The right pane displays the details corresponding to the node or element you selected on the left pane.

    Basic Details

    This section is applicable for all types of services and displays the following details.

    • Name—Name of the selected service

    • Customer—Name of the customer associated with the service.

    • Service Definition—Name of the service definition that is used to create the service.

    • Service Type—Selected service type, such as E-Line, IP, or E-LAN.

    • Comments—User-defined description of the recovered service.

    • Signalling—Type of signaling, namely, BGP or LDP.

    • Order Type—Type of the service order, which is indicated as Recovery to signify a recovered service.

    • Status—Status of the recovered service, such as Partial or Recovered.

    • Recovered By—Name of the user that performed the service recovery operation.

    Advanced Details

    This section displays the advanced, fine-grained connectivity settings between sites, such as the configured route distinguisher, VRF route label. The parameters displayed under this section are similar to the advanced parameters displayed in the wizard for service order creation.

    Column

    Description

    Advanced Details

    VCID

    Virtual channel identifier number

    This field is displayed for E-Line services only.

    Service Order Type

    Type of the service order, such as Ethernet, E-LAN, or IP.

    MTU (Bytes)

    Maximum transmission unit number

    This field is displayed for E-Line and E-LAN services.

    MTU (Factor)

    The factor by which the MTU value that you specify for the service is multiplied.

    Route Target

    Route target of the recovered service.

    Route Distinguisher

    Route distinguisher of the recovered service.

    VLAN Normalization

    Type of normalization for VLAN IDs, such as Q-in-Q or dot1q.

    Customer Traffic Type

    Type of restrictions placed on the traffic that can be transported across the network by the associated service, such as whether the associated service is restricted to transporting just one VLAN across the network, transporting a VLAN range, or VLAN list.

    Unmanaged IP

    If the Unmanaged IP field includes a valid IP address, the selected service is valid but the other end is an ummanaged device. If the field displays Unmanaged IP, the IP address of the unmanaged device is unknown. You must provide the IP address.

    Note: If Service Recovery finds an endpoint attached to a recovered service for a device that was not selected for Service Recovery, the endpoint is reported as an Unmanaged IP. The endpoint is recovered and attached to the service when Service Recovery is executed on the particular device.

    This field is displayed for E-Line services only.

    Unmanaged Interface

    If one endpoint is an unmanaged device, the interface information is unknown. You must provide the interface for the endpoint.

    This field is displayed for E-Line services only.

    VPLS ID

    VPLS ID of the recovered service

    This field is displayed for E-LAN services only.

    L2VPN ID

    Layer 2 VPN ID of the recovered service

    This field is displayed for E-LAN services only.

    Hub Route Target

    Route target of the hub.

    This field is displayed only for E-LAN and IP services.

    Spoke Route Target

    Route target of the spoke.

    This field is displayed for E-LAN and IP services only.

    VRF Table

    When this check box is selected, the VPN facilitates VRF table lookup, based on MPLS labels.

    This field is displayed for IP services only.

    Routing Protocol

    Provider edge (PE) and customer edge (CE) routing protocol configured for the service.

    This field is displayed for IP services only.

    Hub

    Hub device for the hub-and-spoke IP service.

    This field is displayed for IP services only. This is applicable for hub-and-spoke IP service only.

    Auto Discovery

    Denotes whether auto discovery is enabled, which indicates that route target, route distinguisher, and VPN ID are provisionable. This field is applicable only if signaling is LDP.

    Normalized Vlan ID

    The VLAN to push at the relevant end points. This should be the same VLAN specified as the VLAN ID.

    Revert Time

    Revert time for redundant Layer 2 circuits and VPLS pseudowires. This field is applicable only if signaling is LDP.

    Switch Over Delay

    Delay to wait before the backup pseudowire takes over.

    Dot1QVLANTag

    Tag number of the dot1q VLAN.

    AS Override

    Indicates whether the service provisioner can override the AS number or not.

    Export Direct Routes

    Indicates whether the functionality to export direct routes to remote sites is enabled.

    VRF Table Label

    Indicates whether mapping of the inner label of a packet to a specific VRF, thereby allowing the examination of the encapsulated IP header, is enabled.

    Endpoint Details

    A tabular view is displayed of the configured device and UNI Details that are part for the service. Each row in the table displays the basic, salient parameters, such as Device Name, Interface Name, Unit ID, Encapsulation and Description. You can use the paging controls to navigate across multiple pages of endpoints as necessary. A minimum of 20 endpoints per page are displayed.

    The following fields are displayed in the End Points table:

    • End Point—Name of the device configured as the source or origin (A) endpoint and the destination or target (Z) endpoint. This field is displayed for E-Line services. Click the plus sign beside the device name for E-Line services to expand the device-related parameters and view the detailed settings.

    • Device Name—Name of the device for which the service is created. Click the plus sign beside the device name for E-LAN and IP services to expand the device-related parameters and view the detailed settings.

    • Interface—Name of the physical interface associated with the service

    • Tagging—Type of packet tagging for the interface, such as Ethernet, dot1Q, or Q-in-Q

    • UnitId—Logical unit identifier of the interface

    • VlanId—VLAN identifier of the interface

    • Role—Indicates whether the node is a hub or a spoke

    • Template—Name of the service template that is used to create the service order

    • CoS Profiles—Name of the COS profile associated with the service

  6. View the information of a recovered service in the Basic Details and Advanced Details panel. Click Close to close the View Service Details window and return to the Service Recovery window.

The Service Recovery window displays the status of all the recovered services. It also indicates the configuration that are converted to service orders. You can view the status of a recovered service in its corresponding tab. The Service Recovery window displays one of the following status indications:

  • Managed—The service is now managed successfully

  • Failed—Service Recovery did not convert the service to a service order

  • Partial—The service cannot be managed yet

Note

You can access the Recovered Service Status window whenever you want to attempt to recover additional services.

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