Viewing the Configuration of a Pending Service Order

1. From the View selector, select Service View. The workspaces that are applicable to routing and tunnel services are displayed.
2. Click the Deploy icon in the Service View of the Connectivity Services Director banner. The functionalities that you can configure in this mode are displayed in the task pane.
3. From the Network Services > Connectivity task pane, select Service Provisioning > Deploy Services. The Manage Service Deployment page is displayed on the bottom part of the right pane.Tip

   From Build mode of Service View, in the View pane, if you select the Connectivity item in the tree under Network Services, without expanding the tree and selecting a specific service type, such as E-Line Services, IP Services, or E-LAN Services, the top pane displays a set of five pie charts that enable you to view the different service orders configured, and their associated audit and monitoring statuses. The FA Status chart displays the functional audit status for the service orders. The Device State graph displays the statuses of devices on which services are being provisioned and commissioned. The Fault Status chart displays the connectivity fault management details for the service orders. The SLA Status chart displays the service-level agreement details for the service orders. The PM Status chart displays the performance management details for the service orders. The count or percentage of service orders in the pie chart segments sum up to the total number of configured service orders. Mouse over each segment of the pie to view the number corresponding to the percentage of service orders for each of the charts. These charts provide a visual overview of customers and service orders on your network, and enables you to quickly access related and commonly needed information. For example, you can check for failed service orders and then access a list of failed requests so you can begin to take restoration measure.

   In Build mode of Service View, from the View pane, if you select the Network Services node and do not expand the Network Services > Connectivity tree, the top pane displays a pie chart that enables you to view and examine the different services configured for devices, and the types of service protocols configured. The Services by Type graph displays the count of services for each type of service definition. Mouse over each segment of the pie to view the number corresponding to the percentage of service orders for each of the charts. This chart provides a visual overview of customers and service orders on your network, and enables you to quickly access related and commonly needed information. For example, you can check for failed service orders and then access a list of failed requests so you can begin to take restoration measure.

4. Select a service order that is in either of the following states:

   • Requested

   • Invalid

   • Scheduled

   • Failed deployment

   Note

   The Order State column displays the state of the service order.

5. Select the service order for which you want to view the configuration details.
6. Open the Actions menu and select the View Pending Order Configuration option. The Pending Order Configuration window is displayed. The configuration is displayed in xml format.Note

   The View Pending Order Configuration appears to be dimmed if the service order state is Completed.

7. Select a device to view the configuration details. You can also view the template configuration if a template is attached to the service order.

Based on the application’s settings, the configuration is displayed in xml format or in set format. To view the configuration in set format:

1. Select Platform > Administration > Applications > Connectivity Services Director.

2. Right-click the Connectivity Services Director application and select Modify Application Settings. The Modify Connectivity Services Director Settings window is displayed.

3. Select the show configuration in set format check box.