Approving Change Requests
This option is available only for the users who are assigned a Configuration Approver role.
When you select the Approve Change Request option, the page Change request(s) pending approval and the page approved/declined change request(s) open in the top and bottom panels respectively.
The Table 1 shows details of the change requests that are pending for approval by the approver.
Table 1: Change request(s) pending approval
Table Column | Description |
---|---|
Change Request No | Indicates the change request number that was either approved or rejected by the approver. |
Title | Indicates the title of the change request. |
Created By | Indicates the operator name who created the change request and submitted it for approval. |
Created On | Indicates the date on which the change request was created. |
Age | Indicates the age of the change request, time since the change request was created. |
Deployment Status | Indicates the deployment state of the change request. |
History Icon | Records the audit trial details of a change request, such as operation performed on a change request during a given period of time, username of the operator, and so on. |
The Table 2 shows the change requests that were approved or rejected by the currently logged in approver. The approver can also provide comments
Table 2: approved/declined change request(s)
Table Column | Description |
---|---|
Change Request No | Indicates the change request number that was either approved or rejected by the approver. |
Title | Indicates the title of the change request. |
Created By | Indicates the operator name who created the change request and submitted it for approval. |
Created On | Indicates the date on which the change request was created. |
Age | Indicates the age of the change request, time since the change request was created. |
Approval Status | Indicates the approval state of the change request. |
Deployment Status | Indicates the deployment state of the change request. |
History Icon | Records the audit trial details of a change request, such as operation performed on a change request during a given period of time, username of the approver, and so on. |
To approve or reject the change requests submitted by an operator:
- Select Approve Change Requests under Configuration Deployment.
- Select the check box against the change request and click
on a change request in the change request(s) pending approval page.
The Change Request Details page opens.
- Review details of the profile and its associations.
- Click on the View link.
The Pending Configuration device name page opens.
- Click Close.
- Click Approve or Reject to approve
or reject the device configuration changes respectively.
The Change Request Details page opens.
- Type your comments and click Approve to approve;
else click Reject.
After the successful approval, you can deploy the device configurations immediately or schedule the deployment for a later period.