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Decommissioning a Service


You can decommission a service that a customer no longer needs.

You cannot decommission a service if a service order requesting action on that service is in the Requested, Scheduled, In Progress, or Invalid state. The Y.1731 monitoring functionality must be in the disabled state (by selecting OAM > Y1731 > Start from the task pane after selecting the specified service in the View pane in Monitor mode of Service View) for the service to be decommissioned.

To decommission a service:

  1. From the View selector, select Service View. The workspaces that are applicable to routing and tunnel services are displayed.
  2. From the Service View pane, which is the left pane in the window, click the plus sign (+) next to Network Services to expand the tree and display the different service types that you can configure.
  3. Click the plus sign (+) beside Connectivity to view services based on protocols.
    • Expand the IP Services tree to select an IP service.

    • Expand the E-Line Services tree to select an E-Line service.

    • Expand the E-LAN Services tree to select an E-LAN service.

  4. From the task pane, select Service Provisioning > Deploy Services. The top part of the right pane displays the Manage Network Services page, with the table of services, and the bottom part of the right pane displays the Manage Service Deployment page, with the table of service orders.
  5. From the Manage Network Services page, select the check box next to the service you want to decommission. Tip

    In Build mode of Service View, from the View pane, if you select the Network Services node and do not expand the Network Services > Connectivity tree, the top pane displays a pie chart that enables you to view and examine the different services configured for devices, and the types of service protocols configured. The Services by Type graph displays the count of services for each type of service definition. Mouse over each segment of the pie to view the number corresponding to the percentage of service orders for each of the charts. This chart provides a visual overview of customers and service orders on your network, and enables you to quickly access related and commonly needed information. For example, you can check for failed service orders and then access a list of failed requests so you can begin to take restoration measure.

    The top pane displays information about the services that have been previously created, such as the name of the service, the functional audit status, the performance management status, and the status of the service. You can modify the properties of the service, conduct a functional or configuration audit, force-deploy or deactivate the service, and view alarms associated with a particular service order for debugging and corrective action. Services can be in one of the following service states:

    • Completed—The service order has been successfully deployed.

    • Scheduled for deployment—The service provisioner has scheduled the service order for deployment.

    • Deployment Failed—An attempted service deployment was not successfully completed or failed an audit.

    • In Progress—The Connectivity Services Director application is in the process of deploying the service.

    • Requested—The service provisioner has created the service order, but has not yet attempted to deploy it or schedule it for deployment.

    • Invalid—The service order is not valid.

  6. Open the Actions menu and click Decommission Service. Alternatively, select Decommission by drilling down the Manage Services tree in the task pane.

    The Schedule Decommission window appears.

  7. Do one of the following:
    • To decommission the service immediately, select Decommission now, and click OK.

      In the Order Information window, click the job ID of the decommission job.

      The Job Management page appears and shows a filtered view of the job inventory, showing only the decommission job. See Viewing Jobs in the Junos Space Network Application Platform User Guide for details.


      Alternatively, to display the Job Management page, click the System icon on the Connectivity Services Director banner, and select Manage Jobs from the Tasks pane. You can also view the CSD Deployment Jobs page in Deploy mode of Service View by selecting the View Deployment Jobs option in the task pane.

    • To deploy the service at a later time, select Decommission later, select a date and time to perform the operation, then click OK.

If you decommission a service and the device confirms the deletion, the resources associated with the service are immediately released and are available for reuse without waiting for the device synchronization. If you want the synchronization to happen before the resources are released, you need to configure the decommissioning settings.

To configure the service decommissioning settings:

  1. Select Network Management Platform > Administration > Applications. The Applications page displays the list of applications.
  2. Right-click the Connectivity Services Director row and select Modify Applications Settings. The Modify Connectivity Services Director Settings page displays the list of parameters that can be modified.
  3. Select ServiceDecommission.
  4. Specify values for the parameters in the Service Decommission page as described in the following tables.



    Wait for Device Sync Before Releasing Resource

    Select this check box to wait for the device synchronization before resources are released. To revert the decommissioning to the normal behavior clear this check box.

    Device sync wait time

    Specify the device synchronization waiting time. This is the maximum wait time to complete the device synchronization. After this time duration, irrespective of the device synchronization status, the resources are released.

    Default: 60 seconds

    Range: 30 seconds to 300 seconds

  5. Click Modify.

The service decommissioning settings are configured.