Understanding Service Validation
You can use a functional audit and a configuration audit to monitor the health of a service for any of the following reasons:
You have just deployed a service and want to verify that it works before your customer starts to use it.
You want to perform periodic verification that a service is functioning correctly.
A customer has reported that a service is not functioning correctly and you need to find out what the problem is and fix it.
The following sections provide instructions for functional audit and configuration audit: