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Viewing Service Order and Service Details


In your network environment, it might be necessary to quickly view the list of deployed services for different protocols that you have defined, such as IP or E-Line, and obtain a high-level, comprehensive view of the different parameters defined for a service order. Based on the currently defined service attributes, you can modify them accordingly to suit your deployment needs. The service orders associated with customers that are shown also enable you to view the customer information and update the user-related details for a service order. The details for the service selected are displayed in a popup window such as the general settings, PE devices, UNI settings, the mapped service definition, and the corresponding service customer details. All the values shown in the details view are read-only fields.

You can launch the Service Detail window in two ways— by double-clicking a service order from the Manage Services page in Deploy Mode of Service View, and by selecting a service from the View pane and selecting Manage Services > View Details from the task pane in Deploy Mode of Service View to display detailed information for deployed services.

To view the consolidated details of a service:

  1. Select Service View from the View Selector. The workspaces that are applicable to routing and tunnel services are displayed.
  2. From the Junos Space user interface, click the Build icon on the Connectivity Services Director banner. The functionalities that you can configure in this mode are displayed in the task pane.
  3. From the Service View pane, which is the left pane in the window, click the plus sign (+) next to Network Services to expand the tree and display the different service types that you can configure.
  4. Click the plus sign (+) beside Connectivity to view services based on protocols.
    • Select IP Services to manage IP service orders.

    • Select E-Line Services to manage E-Line service orders.

    • Select E-LAN Services to create and manage E-LAN service orders.

    Alternatively, you can drill-down the tree of each of the services, such as E-LAN or IP services, to view the previously configured service orders and modify their attributes.

  5. From the task pane, which is the middle pane in the window, select Manage Services > View Details. The Service Details window is displayed. The service details are grouped into various sections and only the applicable attributes are displayed for the selected service, based on the service type.

    Alternatively, select Deploy Services from the task pane, and from the Manage Network Services window, select a service. The corresponding service order details are displayed in the Manage Service Orders window at the bottom of the right pane. Double-click a service order to view the service order details.

    The Service Details window is divided into three sections—Basic Details, Advanced Details, and Endpoint Details. The service tree contains the service name as the root node. The device node is the child of the service node and it contains the provisioned UNIs as the child nodes. The details panel in the Endpoint Details table displays configuration parameters and their corresponding values for the service in the tree and based on the service type.

    Under the Basic Details section, the general details about the node details are shown. Also, the device configuration parameters are displayed. Under the Advanced Details section, which you can open or close by clicking the View Less or View More toggle links, the advanced connectivity settings between sites in the service provider network are shown, such as route distinguisher and VRF route label details. Under the Endpoint Details table, the configuration parameters of the UNI are displayed. The right pane displays the details corresponding to the node or element you selected on the left pane.

    Under the Device Details section, the service details displayed on the right pane are organized under the following sections:

Basic Details

This section is applicable for all types of services and displays the following details.

  • Name—Name of the selected service

  • Customer—Name of the customer associated with the service.

  • Service Definition—Name of the service definition that is used to create the service.

  • Service Order—Unique identifier assigned by the system to denote the service order.

  • Service Type—Selected service type, such as E-Line, IP, or E-LAN

  • State—State of the selected service. Possible values are:


    These states apply only for a service and not a service order

    • Active—Denotes a service that has been deployed and is in an active state (enabled).

    • Inactive–Denotes a service that has been deployed and is in a deactivated state (disabled.

    • Pending—Denotes a service for which deployment of the service to a device is pending to be performed.

    • Deploy—An attempt to modify the service failed.

  • State—State of the selected service order. Possible values are:


    These states apply only for a service order and not a service.

    • Completed—Service order has been successfully deployed.

    • Deploy failed—Device is down or the Connectivity Services Director application was unable to push the service configuration to a device configured for the service.

    • In-progress—Connectivity Services Director application is in the process of deploying the service.

    • Requested—Service provisioner has created the service order, but has not yet attempted to deploy it or schedule it for deployment.

    • Scheduled—Service provisioner has scheduled the service order for deployment.

    • Invalid—Service order contains invalid data.

    • Validated—When all the information in the service order is successfully validated, the service order transitions to the Validated state.

  • Last Updated Date—Date and time at which the service was last modified.

  • Functional Audit Status—Status of the functional audit for the selected service

  • Configuration Audit Status—Status of the configuration audit for the selected service

  • Fault Status—Fault status of the audit performed for the selected service

  • SLA Status—SLA status of the audit performed for the selected service.

Advanced Details

This section displays the advanced, fine-grained connectivity settings between sites, such as the configured route distinguisher, VRF route label. The parameters displayed under this section are similar to the advanced parameters displayed in the wizard for service order creation.

Endpoint Details

A tabular view is displayed of the configured device and UNI Details that are part for the service. Each row in the table displays the basic, salient parameters, such as Device Name, Interface Name, Unit ID, Encapsulation and Description. You can use the paging controls to navigate across multiple pages of endpoints as necessary. A minimum of 20 endpoints per page are displayed.

The following fields are displayed in the End Points table:

  • End Point—Name of the device configured as the source or origin (A) endpoint and the destination or target (Z) endpoint. This field is displayed for E-Line services. Click the plus sign beside the device name for E-Line services to expand the device-related parameters and view the detailed settings.

  • Device Name—Name of the device for which the service is created. Click the plus sign beside the device name for E-LAN and IP services to expand the device-related parameters and view the detailed settings.

  • Interface—Name of the physical interface associated with the service.

  • Tagging—Type of packet tagging for the interface, such as Ethernet, dot1Q, or Q-in-Q.

  • UnitId—Logical unit identifier of the interface.

  • VlanId—VLAN identifier of the interface.

  • Is Hub—Indicates whether the node is a hub or a spoke.

  • Template—Name of the service template that is used to create the service order.

  • CoS Profiles—Name of the COS profile associated with the service.

Device Details

Click the plus sign beside the device name shown under the Endpoint (for E-Line services) or Device Name (for E-LAN or IP services) row of the table. The configured parameters on the device for the service are expanded and displayed after selecting a device in the navigation tree. The parameters to be shown are based on the service type. The parameters displayed under this section are similar to the node parameters and UNI parameters displayed in the wizard for service order creation, such as route distinguisher, MVPN status of the service (shown only for MVPN-enabled L3VPN services), and MC-LAG status of the service (shown only for the MCLAG-enabled L3VPN services).