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    Device Alarms Widget

    The Device Alarms widget displays summary information about alarms generated for the devices present in the network that is managed by Connectivity Services Director. The summarized way in which you can view statistical details enables you to examine the health and operating-efficiency of devices, and the performance of services. It provides a bird's eye, high-level view of parameters that enables effective and simplified troubleshooting and administration. For example, if you find that a particular device has recorded a large number of critical or major alarms, you can then navigate to the Monitoring page or the appropriate device settings page to correct and modify the attributes or diagnose the problems that might be generating the alarms.

    Critical, major, and minor alarms are displayed in a pie chart with percentage values of each type of alarm. When you move the mouse over the segments of the pie chart, the total number of alarms of each type are displayed. Mouse over each segment in the pie chart to highlight and display the number of alarms for each severity level.

    Alarm severity levels are:

    • Critical (Red)—A critical condition exists; immediate action is necessary.

    • Major (Orange)—A major error has occurred; escalate or notify as necessary.

    • Minor (Yellow)—A minor error has occurred; notify or monitor the condition.

    • Info (Wedgewood Blue)—An informational message; no action is necessary. Informational alarms do not necessarily indicate an error. It could indicate that a device or entity has changed state.

    Modified: 2017-09-13