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Step 1: Begin

This guide walks you through the simple steps to get a new greenfield cloud-ready EX or QFX switch up and running in the Juniper Mist AI cloud portal. You can onboard one or more switches using your computer, or a single switch using your mobile phone.

Note:

Before you begin, you must set up your organization and sites, and activate your subscriptions. For more information, see Quick Start: Mist.

We describe two different ZTP-based onboarding methods. To onboard:

Trying to do something else? Check out the content at the links provided here:

  • Onboard an existing, in-service (brownfield) switch into Mist using the Adopt Switch procedure. See Onboard a Brownfield Switch.

    Note: You need to use the Adopt Switch procedure to onboard a switch which is not cloud-ready and does not have a QR code on it.

  • Not using Mist? Find options and instructions in the model-specific Hardware Guide on the Juniper Mist Supported Hardware page.

  • Review the shipment packing list. See the model-specific Hardware Guide on the Juniper Mist Supported Hardware page.

  • Install the hardware. See the model-specific Hardware Guide on the Juniper Mist Supported Hardware page.

Cloud-Ready Switches

The Juniper Networks® Cloud-Ready Switches come ready to install and manage using the Juniper Mist Cloud portal at https://manage.mist.com. Your switch is cloud-ready if it has a QR claim code on the front or back panel.

Figure 1: EX4000-24MP as an example with claim code on its front panel Juniper EX4000 MG PoE++ switch front panel with Ethernet ports 0-23, USB port, and CLAIM CODE QR code for registration.
Figure 2: EX4400-24X as an example with claim code on its back panel Technical diagram of a device's back panel with cooling fans, power connectors, AIR OUT vents, and magnified QR code labeled SAMPLE CODE LABEL with code FFFFFF 123456.
Note:

The onboarding procedures described in this guide apply only to cloud-ready EX and QFX switches. See Juniper Mist Supported Hardware for other supported models and their documentation.

Onboard One Switch Using the Mist AI Mobile App

From your mobile phone:
  1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
  2. Open the Mist AI app and log in using your account credentials.
  3. Select your organization.
  4. Tap Claim Devices to Org and focus the camera on the QR code. The app automatically claims the switch and adds it into your organization's inventory.
    Mobile app interface for Juniper Networks showing a search bar, buttons for Device Inventory and Claim Devices to Org, and a map with a Primary Site marker.

    The Mist Mobile App does not allow you to set a root password when claiming a switch.

  5. On the Organization screen, tap Device Inventory > Switches > Unassigned.
    Confirm the MAC address matches your switch hardware.
  6. Select the new switch. Then tap Primary Site and tap Assign.

Onboard One or More Switches Using a Web Browser

Onboarding multiple switches—When you purchase multiple switches, we provide you with an activation code along with your PO information. Make a note of this code.

Onboarding a single switch—Locate the QR code on your switch and make a note of the alphanumeric claim code directly above it.

  1. Log in to your account at https://manage.mist.com/.
  2. Go to Organization > Admin > Inventory > Switches and click Claim Switches.
  3. Enter the Activation code or Claim code.
    Screenshot of Mist network management interface for claiming switches and activating subscriptions. Features include input for claim codes, site assignment to Site3, optional name generation, auto-upgrade for QFX5700 to version 23.4R2-S4.11, configuration management with root password setting, and documentation link. Includes Claim and Cancel buttons.
  4. Confirm that Assign claimed Switches to site is checked and Primary Site appears below the checkbox.
  5. Select Manage configuration with Mist.
  6. Enter a Root Password. This password becomes the root password on each claimed switch.
  7. Click Claim.
    If you claim multiple switches, expect a slight delay for the Switch Claim Results window to pop up.
    Confirm the information is accurate and Close the window.
    View your new switch or switches on the Inventory page. Expect to see the status as Disconnected.

Integrate Your Juniper Support Account with Juniper Mist

For full access to Juniper device data and to features such as bug reports and security alerts, integrate your Juniper support account with Juniper Mist™.

When you integrate your Juniper Account with your Juniper Mist™ organization, the Inventory page presents actionable intelligence about your Juniper devices. This information is powered by Juniper Support Insights (JSI). With these insights, you can transform your support experience from reactive to focused and proactive.

To integrate your Juniper support account with Juniper Mist:

  1. Start from the Organization Settings page or the Installed Base page:

    • Organization Settings—From the left menu, select Organization > Admin > Settings. Under Juniper Account Integration, click Add Juniper Account.

      Juniper Account Integration interface with Add Juniper Account button in yellow above an empty Name and Actions table.

    • Installed Base—From the left menu, select Organization > Admin > Inventory. At the top of the Inventory page, click the Installed Base button. Click Add Juniper Account.

      Juniper Networks interface showing Installed Base tab with no devices found. Add Juniper Account button highlighted. Device status indicators at 0 percent.
  2. In the pop-up window, enter the login credentials for your Juniper account, and then click Add.

On successful integration, the primary account name associated with your credentials is listed in the Linked Accounts section. The Linked Account section also lists other primary accounts that are currently linked to the organization.

If you no longer wish to view Juniper-maintained asset information for devices associated with an account in your organization, you can unlink the account.

To view the insights, go to Organization > Admin > Inventory, and then click Installed Base at the top of the page.