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Step 1: Begin

This guide walks you through the simple steps to get a new greenfield cloud-ready SRX Series firewall up and running in the Mist cloud. You can onboard one or more firewalls using your computer, or a single firewall using your mobile phone.

Note:

Before you begin, you must set up your organization and sites, and activate your subscriptions. For more information, see Quick Start: Mist.

We show you how to complete two different ZTP-based onboarding methods:

Trying to do something else? Check out the content at the links provided here:

Your SRX Series firewall is cloud-ready if it has a QR claim code on the front or back panel.

Rear view of a Juniper Networks device with a QR code for registration, cooling fans, power supply unit with AC input, and rack handle.

Onboard One SRX Series Firewall Using the Mist AI Mobile App

Attention: To onboard an SRX4XX Series Firewall into Mist, you must follow the adoption process. See Adopt a WAN Edge from Your Juniper Installed Base.
From your mobile phone:
  1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
  2. Open the Mist AI app and log in using your account credentials.
  3. Select your organization.
  4. Tap Claim Devices to Org and focus the camera on the QR code. The app automatically claims the SRX Series firewall and adds it into your organization's inventory.
  5. On the Organization screen, tap Device Inventory → WAN Edges → Unassigned.
  6. Select the new SRX firewall. Then tap Primary Site and tap Assign.

Onboard One or More SRX Series Firewalls Using a Web Browser

Onboarding multiple SRX Series firewalls—When you purchase multiple SRX Series firewalls, we provide you with an activation code along with your PO information. Make a note of this code.

Onboarding a single SRX Series firewall—Locate the QR code on your SRX Series firewall and jot down the alphanumeric claim code directly above it.

  1. Log in to your account at https://manage.mist.com/.
  2. Go to Organization → Inventory → WAN Edges and click Claim WAN Edges.
  3. Enter the Activation code or Claim code.
  4. Confirm that Assign claimed WAN Edges to site is checked and Primary Site appears below the checkbox.
  5. Select Manage configuration with Mist.
  6. Enter a Root Password. This password becomes the root password on each claimed SRX Series firewall.
  7. Click Claim.
    If you claim multiple firewalls, expect a slight delay for the WAN Edges Claim Results window to pop up.
    Review the information and Close the window.
  8. View your new firewall or firewalls on the Inventory page. The status should show Disconnected.

Integrate Your Juniper Support Account with Juniper Mist

For full access to Juniper device data and to features such as bug reports and security alerts, integrate your Juniper support account with Juniper Mist™.

When you integrate your Juniper Account with your Juniper Mist™ organization, the Inventory page presents actionable intelligence about your Juniper devices. This information is powered by Juniper Support Insights (JSI). With these insights, you can transform your support experience from reactive to focused and proactive.

To integrate your Juniper support account with Juniper Mist:

  1. Start from the Organization Settings page or the Installed Base page:

    • Organization Settings—From the left menu, select Organization > Admin > Settings. Under Juniper Account Integration, click Add Juniper Account.

      Add Juniper Account Button on the Organization Settings Page

    • Installed Base—From the left menu, select Organization > Admin > Inventory. At the top of the Inventory page, click the Installed Base button. Click Add Juniper Account.

      Add Juniper Account Button on the Installed Base Page
  2. In the pop-up window, enter the login credentials for your Juniper account, and then click Add.

On successful integration, the primary account name associated with your credentials is listed in the Linked Accounts section. The Linked Account section also lists other primary accounts that are currently linked to the organization.

If you no longer wish to view Juniper-maintained asset information for devices associated with an account in your organization, you can unlink the account.

To view the insights, go to Organization > Admin > Inventory, and then click Installed Base at the top of the page.