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Wayfinding and User Engagement

Use the information in this chapter to get started with wayfinding and user engagement.

Video Overview

Imagine guiding customers effortlessly through your store, helping patients navigate complex hospital layouts with turn-by-turn accuracy, or sending personalized contextual notifications based on someone's exact location, enhancing their retail experience and elevating your bottom line.

Juniper Mist User Engagement service does all this and more. It supports real-time wayfinding to help your customers, guests, and employees get where they need to go without error, and it allows proximity messaging, advertising, and contextual offers to be delivered via mobile in real time when and where it matters most.

Unlike with troublesome battery-powered beacons, Juniper's patented virtual beacon technology delivers location-based notifications anywhere on your floor plan with zero operational costs. And Mist's open API platform seamlessly integrates into third-party software to help unlock the full potential of your business. Greeting customers, guiding patients, personalizing notifications--finally, a truly enhanced mobile experience.

And that's Juniper Mist User Engagement service in 60 Seconds.

What Do You Want to Do?

Table 1: Top Tasks

If you want to...

Use these resources:

Implement wayfinding to help your customers and visitors find their way to rooms, events, and products.

This use case shows how you can use your Juniper Mist User Engagement Subscription and the Juniper Mist SDK, you can create wayfinding applications to support your customers and visitors.

Wayfinding Use Case

Implement a mix of services including wayfinding, push notifications, and asset tracking to promote user engagement at your site or event.

This use case shows how a large retailer integrated wayfinding with publish notifications and asset tracking.

Hybrid Use Case

Get configuration tips.

Explore the other topics in this chapter.