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About the Marvis Actions Page

Juniper Routing Assurance utilizes the AIOps capability of Marvis® AI Assistant for Routing to analyze router events and displays these events in the Marvis Actions dashboard. The Marvis Actions dashboard is a one-stop information center that provides visibility into ongoing site-wide network events that affect user experience in an organization. Marvis Actions provides recommended actions that enable administrators to proactively respond to network events.

To access this page, click Marvis.

Tasks You Can Perform

  • View network events─View total number of events recorded in the organization. You can click an event type to view information about the events reported for the selected event type. You can view more information about the event and the recommended resolution.

  • View events for a specific site─Click the Sites tab to view the events at site-level. The Sites tab also displays the physical location of a site on the map. You can view the worst sites for a specific geographical region. The number adjacent to the site name indicates the number of events that are recorded at that site.

    Click a site in the Worst Sites list to view the events recorded at that site. The Site-Name section displays the list of all event types with device details and recommended action. Click the download icon (Down Arrow) to download the list of events recorded at a specific site in CSV format. The CSV file contains all the details visible on the Marvis page, including the event type and device details.

  • View and download latest updates of the events─The LATEST UPDATES section on the top right corner of the Marvis Actions page displays a list of events that were resolved over the past seven days. Marvis classifies the issues under one of the following states:

    • AI Validated─Lists events that are no longer active. If an event has occurred and remains inactive for 24 hours, its status will be automatically updated to AI Validated. If you update the status of an event to Resolved, Marvis verifies that the issue is resolved and classifies the issue as AI Validated. If you fix an event but don’t update the status, Marvis detects that the issue is resolved and moves it to the Latest Updates section.

    • Resolved─Lists manual actions that were completed successfully. Marvis classifies an issue as Resolved only if you mark the action as resolved from the Actions page.

    You can view events for all sites or a specific site. Filter events for a specific site from the site drop-down list. Similarly, use the event type drop-down list to filter events by their type. Click the download icon (Down Arrow) to download the latest updates of the events in CSV format. The CSV file contains all the details visible on the Marvis page, including the event type and device details. You can download either the complete list or the list for a specific event type.

    In Figure 1, you can see that Site A has two events. Click the site to see more information about the routers that are causing the events.

  • Search for troubleshooting information─Click Marvis AI Assistant and enter your query. Marvis AI Assistant searches for the requested information in documentation and populates the results.

Figure 1: Site-level Marvis Actions Marvis Actions dashboard displaying network events at site-level along with recommended action to resolve the events.

Related Documentation