Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
 

Changing the Password on First Login

To enhance the security related to login credentials, you are prompted to change the password when you login to the portal for the first time.

To change the password when you log in for the first time:

  1. Log in to the portal with the default login credentials.

    The Change Password page appears with a message that you must change your password for security purposes.

    Note:

    The Change Password page appears only if you are logging in to the portal for the first time.

  2. Change your password following the guidelines provided in Table 1.
  3. (Optional) Click the Terms of Use link to view the Terms of Use document
  4. Click the check box to accept CSO terms of use.
  5. Click Ok.
    Note:

    It is mandatory to change the password when you log in to the portal for the first time. If you click Cancel, you are redirected to the login page.

The login password is changed and you are logged out of the system. When you log in you must use the changed password.

Table 1: Fields on the Change Password Page

Field

Description

New Password

Enter your new password.

The password must be between 6 and 64 characters long, and must include at least one lowercase letter, one uppercase letter, one special character, and one number.

Note:

The password strength indicator displays the efficiency of the password that you enter. You cannot proceed to the next step if the password strength indicator shows that the password is weak.

Confirm Password

Reenter the password for confirmation.

You can select Show Password to view the password.