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Requesting Technical Support

There is no technical support available for vJunos-router through the Juniper Networks Technical Assistance Center (JTAC).

If you are a customer with an active Juniper Care or Partner Support Services support contract, or are covered under warranty, and need post-sales technical support, you can access our vJunos-router community page for assistance or queries at:

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: