Requesting Technical Support
There is no technical support available for vJunos-router through the Juniper Networks Technical Assistance Center (JTAC).
If you are a customer with an active Juniper Care or Partner Support Services support contract, or are covered under warranty, and need post-sales technical support, you can access our vJunos-router community page for assistance or queries at:
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:
- Join and participate in the Juniper Networks Community Forum: https://www.juniper.net/company/communities/
- Search for known bugs: https://prsearch.juniper.net/
- Find product documentation: https://www.juniper.net/documentation/
- Find solutions and answer questions using our Knowledge Base: https://kb.juniper.net/
- Download the latest versions of software and review release notes: https://www.juniper.net/customers/csc/software/
- Search technical bulletins for relevant hardware and software notifications: https://kb.juniper.net/InfoCenter/