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Troubleshoot with Marvis

Marvis® Virtual Network Assistant is an AI-driven, interactive virtual network assistant that streamlines network operations, simplifies troubleshooting, and provides an enhanced user experience. With real-time network visibility, Marvis provides a comprehensive view of your network from an organizational level to a client level with detailed insights. Marvis leverages the Mist AI to identify issues proactively and provide recommendations to fix issues.

To use Marvis for switches, you must have the Marvis for Wired subscription in association with the Wired Assurance base license.

Marvis can automatically fix issues (self-driving mode) or recommend actions that require user intervention (driver-assist mode). The Marvis Actions page lists the high-impact network issues that Marvis detects. Marvis Actions also displays the recommended actions for your organization's network.

For more information about Marvis actions for switches, see Marvis Actions for Switches.

Marvis Actions is a cup-of-morning, coffee-site view spanning WLAN, LAN, WAN, and security that transforms IT operations to go from reactive troubleshooting to proactive remediation. For wired switches, Marvis adds missing VLAN tags, identifies bad cables, and fixes negotiation mismatches. As sites get added, Marvis Actions scales with ease without additional requirements from the user.

Marvis identifies the missing VLANs as well as the specific ports impacted. This feature helped one of our large retail customers find 19 out of 40,000 APs that were missing VLANs. Another action is bad cables.

Not the most interesting or exciting part of networking, but one of the most critical. Marvis can identify bad cables with high efficacy. Marvis Actions can either automatically resolve issues referred to as self-driving or recommends an action that requires user intervention, driver assist, for external systems.

Once an action is taken, Mist AI closes the feedback loop by validating that the action was properly executed and the issue is resolved. It bubbles up all the high-impact network issues that matter to an IT administrator, helping them prioritize and focus on what matters. It's a powerful game-changer for how things get done and truly a key component of the self-driving network.