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Virtual Network Assistant Overview

Get familiar with the many features that are available with HPE Marvis Virtual Network Assistant.

HPE Marvis® Virtual Network Assistant streamlines network operations, simplifies troubleshooting, and provides an enhanced user experience. With real-time network visibility, HPE Marvis provides a comprehensive view of your network from an organizational level to a client level with detailed insights.

Every network operator is familiar with the vague complaints like the Wi-Fi sucks or my Teams calls are glitchy. But identifying and resolving the actual network issues can be difficult, complex, and time-consuming. What if you can get ahead of the complaint? Identifying and resolving problems before they impact user experiences.

Meet Marvis, Juniper's virtual network assistant. Marvis is a key part of the Juniper AI native networking platform and acts as a powerful automated extension of your IT team. With the Marvis conversational interface, simply ask Marvis a question like, troubleshoot Teams, and receive a near real-time response in natural language.

Here it looks like Marvis has identified an anomaly in the network. I can simply click it and get all the details. Network issues that would have taken days or even been impossible to identify can now be resolved in seconds.

And that's Juniper's Marvis VNA in 60 seconds.

As HPE Mist monitors your network, it constantly learns from the telemetry data it collects. HPE Marvis uses this data to deliver better insights and automation that are customized for your network.

HPE Mist collects data from wireless LAN (WLAN), LAN, and WAN domains in your network. In addition to HPE devices, HPE Marvis also provides visibility into third-party switches connected to HPE access points (APs) through Link Layer Discovery Protocol (LLDP). HPE Marvis can provide health statistics for third-party switches. Examples include Power over Ethernet (PoE) compliance status, misconfigured VLANs, and switch uptime.

HPE Marvis proactively identifies issues, interprets the scope of the impact, identifies the root causes, and recommends fixes.

Here are the main components of HPE Marvis:

  • HPE Marvis Actions—HPE Marvis Actions is a one-stop information center that provides visibility into ongoing site-wide network issues that affect user experience in an organization. HPE Marvis recommends fixes and provides insight into root causes. By default, the landing page of HPE Marvis shows the Actions dashboard for an organization. All super users can view the HPE Marvis Actions dashboard. Other admin roles can view the dashboard if they have organization-level access.

  • HPE Marvis minis—Marvis minis act as a network digital twin that validates the network and application services for your network. By simulating user connections, Marvis minis quickly detect and resolves issues before they impact users. Marvis minis are always on and can detect issues even when clients are not connected to the network. In addition to detecting issues, it also ascertains the overall impact of the issue—that is, whether the issue impacts an entire site, a specific switch, WLAN, VLAN, server, or AP.

  • Conversational Assistant—HPE Marvis’s AI-based conversation interface enables you to ask questions and get actionable insights into your network in no time. HPE Marvis uses Natural Language Processing (NLP) with Natural Language Understanding (NLU) to contextualize requests, which accelerates the troubleshooting workflow. The conversational assistant provides real-time answers for your queries related to troubleshooting and documentation.

  • HPE Marvis Client—A software agent installed on client devices, such as a mobile phone or laptop, to collect the parameters that help represent a client's network view. The HPE Marvis Android client works with the Zebra wireless insights to provide enhanced telemetry and visibility into the Zebra client experience.

  • HPE Marvis Query Language—A structured format to request data or troubleshoot issues.

With additional updates in 2023, HPE Marvis provides even more functionality, including integrations with Microsoft Teams and Zoom.