Troubleshoot Sites Using the Conversational Assistant
You can use the Troubleshoot > Site menu option to troubleshoot sites to identify site-level failures and view details of the failures.
Troubleshoot Sites Using the Menu Option
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In the conversational assistant window, select Troubleshoot > Site.
Marvis prompts you for the site name.
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Enter the site name.
Marvis shows the troubleshooting results for the site. Marvis indicates the top failures along with the reasons for the failure. Marvis classifies these failures under the following categories:
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Wireless
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WAN
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Wired
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Marvis Actions
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Click a particular category to view details about the failure. The details vary based on the category you select. For example, here's an example of what you'll see when you click the Wired category. You can click Failure Timeline and Site Insights to view more details.
In the following screenshot, you can see the options displayed for the Wireless category. If you click Scope of Impact, Marvis displays the details at the bottom of the page. Marvis also shows recommendations, wherever applicable.
Troubleshoot Sites Using Natural Language
You can also choose to directly type your query in the conversational assistant window. Here are a few examples:
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How is <site-name>
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Are there any problems with <site-name>
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Troubleshoot site
