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Administration Overview

Paragon Automation provides an easy-to-use user and organization management system. An administrator with the Super User role can manage organizations, sites, and the users in the organization. The user who creates the organization is assigned the Super User role (superuser) in the organization, by default. After the organization is created, the superuser can configure organization settings, add sites, and assign predefined roles to users according to the tasks the users need to perform in the organization. This topic provides an overview of the tasks a superuser performs in an organization.

Manage Organizations

After creating an organization, the superuser can configure the following features from the Settings page to efficiently manage the organization:

  • Authentication methods to manage access to the organization

  • Identity providers (IdP) to enable single sign-on (SSO)

  • Map IdP user groups to predefined roles in Paragon Automation

  • Session policy to time out sessions following a period of inactivity

  • API tokens to enable users to retrieve information through REST APIs

  • Password policy to secure a users' access to Paragon Automation

  • Webhooks to view alerts and events notifications in real-time

  • RADIUS to authenticate devices during onboarding

For more information, see Organization and Sites Overview.

Manage Sites

After you create an organization, you must create sites. Sites are physical locations within the organization. Sites house the devices in a network, such as routers, switches, and firewalls. After sites are created, a superuser can assign devices to those sites. The Sites page provides information about sites, their location and timezone, and the site group to which the sites belong. A superuser can add a site, edit the site information or delete one or more sites that are not in use.

For more information, see About the Sites Page.

Manage Users

To perform the various tasks in an organization, the superuser must add users to various predefined roles according to the tasks the users must perform in the organization. Adding a user to the organization is as easy as entering the user's name, e-mail address, and assigning a predefined role in the organization. Based on the tasks that a user must perform, a superuser can assign roles, such as Super User, Network Admin, Observer, and Installer, providing role-based access to resources. A superuser can add, modify, and delete users. For more information, see About the Users Page.

Monitor Audit Logs

An audit log is a record of a sequence of activities initiated by a user or by a process in a workflow that the user has initiated. Paragon Automation stores audit logs for 30 days. Audit logs are useful in tracking and maintaining the history of users' activities in Paragon Automation. For more information, see About the Audit Logs Page.