September 16, 2025
This section describes the new features released in Juniper Support Insights (JSI).
View Support Status of Your Devices from the Installed Base
You can view the support status of your devices from the Installed Base tab in JSI. Devices with an active support contract are recognized as Supported and are eligible for JTAC services. Devices with an expired support contract are marked as Unsupported and may not be eligible for JTAC services.
Monitoring the contract status helps you ensure that your devices remain eligible for JTAC services and allows you to prioritize renewals before contracts expire, avoiding service gaps. Use this feature to track support coverage across your inventory, identify devices with expired contracts, and prioritize renewals.
[See Installed Base Tab.]
Support for vSRX Series Firewalls
JSI now supports vSRX series firewalls. You can access all Installed Base features for vSRX devices and manage their license lifecycle directly from JSI.
[See Supported Devices.]