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Clearing Web Browser Cache

Ensure that only one web browser is open. If you have multiple browsers open, the cache can fail to clear properly.

If you are using a Mozilla Firefox web browser, you must clear the cache in your Microsoft Internet Explorer web browser too.

You must clear the web browser cache before you can access the Risks tab in JSA console.

  1. Open your web browser.
  2. Clear your web browser cache. For instructions, see your web browser documentation.