Requesting Technical Support
There is no technical support available for cJunosEvolved through the Juniper Networks Technical Assistance Center (JTAC).
Community based assistance can be accessed on the Juniper Lab Community All Communities page.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:
- Join and participate in the Juniper Networks Community Forum: https://www.juniper.net/company/communities/
- Search for known bugs: https://prsearch.juniper.net/
- Find product documentation: https://www.juniper.net/documentation/
- Find solutions and answer questions using our Knowledge Base: https://kb.juniper.net/
- Download the latest versions of software and review release notes: https://www.juniper.net/customers/csc/software/
- Search technical bulletins for relevant hardware and software notifications: https://kb.juniper.net/InfoCenter/