Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

ON THIS PAGE
 

Step 1: Begin

This guide walks you through the simple steps to get a new Juniper Mist access point (AP) up and running in the Mist cloud. You can onboard a single AP using your mobile phone, or you can onboard one or more APs using your computer.

Note:

Before you begin, you must set up your organization and sites, and activate your subscriptions. For more information, see Quick Start: Mist.

We show you how to onboard AP using two different methods:

To perform either onboarding process, you will need to locate the claim code label on the rear panel of your AP. To onboard multiple APs, you can use the activation code that is listed in your purchase order (PO).

Onboard a Single AP Using the Mist AI Mobile App

You can use the Mist AI mobile app to quickly onboard an AP. With this app you can claim an AP and assign it to a site, rename the AP, and even place the AP on a floor plan. To onboard a single AP using the Mist AI mobile app from your mobile phone:

  1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
  2. Open the Mist AI app and log in using your account credentials.
  3. Select your organization.
  4. Tap the site to which you want to assign the AP.
  5. Ensure that the Access Points tab is selected and tap +.
  6. Locate the QR code on the AP. The QR code is located on the rear panel of the AP.
  7. Focus the camera on the QR code.
    The app automatically claims the AP and adds it to your site. You'll see the new AP listed under the Access Points tab.
  8. Tap the AP to view its details.

    You can perform various tasks from the AP details screen such as renaming the AP, setting it on a floor plan, releasing an AP, or even adding a photo. Simply tap the option and you can update the details. To rename an AP, tap the AP name and enter a new name.

    To place an AP on a floor plan, tap Place on map. You need to have a floor plan already set up in Location > Live View in the Mist to use this option. See Adding and Scaling a Floorplan.

    After you place the AP on the floor plan, you'll see more details such as the position of the AP and the height at which the AP is mounted (default value that you can modify).

Here's a video that shows how you can onboard an AP using the Mist AI mobile app:

To continue onboarding, proceed to Step 2: Up and Running.

Onboard One or More APs Using a Web Browser

Onboarding multiple APs—When you purchase multiple APs, we provide you with an activation code along with your PO information. Make a note of this code.

Onboarding a single AP—Locate the QR code on your AP and jot down the alphanumeric claim code directly above it.

  1. Log in to your account at https://manage.mist.com/.
  2. Go to Organization → Inventory → Access Points and click Claim APs.
  3. Enter the Activation code or Claim code.
  4. Confirm that Assign claimed APs to site is checked and Primary Site appears below the check box.
  5. Click Claim.
    Review the information and Close the window.
  6. View your new AP or APs on the Inventory page. The status should show Disconnected.
    Here's a video that shows how you can onboard an AP using a Web browser:

To complete the onboarding process, see Step 2: Up and Running.