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Unpack and Mount the PTX10002-36QDD

Unpack the Router

The PTX10002-36QDD router chassis is a rigid sheet-metal structure that houses the hardware components. We ship the router in a carton that is secured to a wooden pallet base.

CAUTION:

The routers are maximally protected inside the shipping carton. Do not unpack the routers until you are ready to mount the router.

Before you start unpacking the router, ensure that you have a cutter or knife to cut the straps that secure the carton to the wooden pallet base and the tapes on the carton.

To unpack the router:

  1. Move the carton along with the wooden pallet base to a staging area as close to the installation site as possible. While the chassis is strapped to the pallet, you can use a forklift or pallet jack to move the carton. Ensure that there is enough space to remove the system components.
  2. Position the carton such that the arrows on the carton are pointing up. If the arrows are not pointing up, you must return the router to the contract manufacturer.
  3. Use the cutter or knife to cut the straps that secure the shipping box to the wooden pallet base and the tapes on the carton.
  4. Open the top flaps on the carton.
  5. Pull out the corrugated support material below the carton flaps.
  6. Pull out the corrugated packing material holding the router in place.
  7. Remove the accessory box and place it on a on a flat, stable surface.
  8. Lift the carton off.
  9. Lift the chassis from the wooden pallet base manually and place it on a on a flat, stable surface.
  10. Verify the parts received against the inventory on the label attached to the carton (see Table 1). If any part on the packing list is missing, contact your customer service representative or contact Juniper customer care from within the U.S. or Canada by telephone at 1-888-314-5822. For international-dial or direct-dial options in countries without toll-free numbers, see https://www.juniper.net/support/requesting-support.html.
  11. Save the carton, accessory box, corrugated packing materials, and wooden pallet base in case you need to move or ship the router later.
Table 1: Inventory of Components
Component Quantity

Router

1

Power supplies

2 preinstalled

Fan modules

3 preinstalled

(If you purchased a model with an AC/HVAC/HVDC power supply) Power cord appropriate for your geographical location

1

Four-post mounting kit

1

Documentation Roadmap

1

Juniper Networks Product Warranty

1

End-User License Agreement

1

Update Base Installation Data

CAUTION:

Update the installation base data if any addition or change to the installation base occurs or if the installation base is moved. Juniper Networks is not responsible for not meeting the hardware replacement SLA for products that do not have accurate installation base data.

Update your installation base at https://supportportal.juniper.net/s/CreateCase .

Mount the PTX10002-36QDD on a Square Hole Four-Post Rack

You can mount the router on:

  • Four posts of a 19-in. four-post rack or cabinet by using the four-post mounting kit (part number: JNP10002-4P-TL-RMK)—provided

  • Two posts of a 19-in. two-post rack or cabinet by using the two-post mounting kit (part number: JNP10002-2P-TL-RMK)—separately orderable

The remainder of this topic uses rack to mean rack or cabinet.

Before you mount the router on a square hole four-post rack:

Ensure that you have the following parts and tools available:

  • A number 2 Phillips (+) screwdriver—not provided

  • An ESD grounding strap—not provided

  • The four-post mounting kit provided with the router that includes the following:

    • Front mounting rails—2

    • Rear mounting rails—2

    • Mounting brackets—2

Have one person to support the weight of the router while another person secures the router to the rack posts.

To mount the router on a square hole four-post rack:

  1. Place the router on a flat, stable surface.
  2. Wrap and fasten one end of the ESD wrist strap around your bare wrist, and connect the other end of the strap to a site ESD point.
  3. Assemble both the right and left mounting rails. Align the rear mounting rails with the guides on the front mounting rails and gently slide the rear mounting rails into the front mounting rails.
  4. Attach the rear mounting rails to the rack posts—tighten the thumb screws by using the screwdriver.
  5. Attach the front mounting rails to the rack posts—tighten the captive thumb screws by using the screwdriver.
  6. Ensure that the mounting rails are level by verifying that all screws on one side of the rack align with the screws on the other side.
  7. Attach the mounting brackets to the router chassis.
  8. Align the mounting brackets with the guides on the mounting rails and gently slide the chassis on to the mounting rails until the chassis locks in place.
  9. Secure the router to the rack—tighten the thumb screws by using the screwdriver.
  10. Ensure that the router chassis is level by verifying that all the screws on one side of the rack align with the screws on the other side.

Mount the PTX10002-36QDD on a Threaded Hole Four-Post Rack

You can mount the router on:

  • Four posts of a 19-in. four-post rack or cabinet by using the four-post mounting kit (part number: JNP10002-4P-TL-RMK)—provided

  • Two posts of a 19-in. two-post rack or cabinet by using the two-post mounting kit (part number: JNP10002-2P-TL-RMK)—separately orderable

The remainder of this topic uses rack to mean rack or cabinet.

Before you mount the router on a threaded hole four-post rack:

Ensure that you have the following parts and tools available:

  • A number 2 Phillips (+) screwdriver—not provided

  • An ESD grounding strap—not provided

  • An antistatic bag—not provided

  • The four-post mounting kit provided with the router that includes the following:

    • Front mounting rails—2

    • Rear mounting rails—2

    • Mounting brackets—2

Have one person to support the weight of the router while another person secures the router to the rack posts.

To mount the router on a threaded hole four-post rack:

  1. Place the router on a flat, stable surface.
  2. Wrap and fasten one end of the ESD wrist strap around your bare wrist, and connect the other end of the strap to a site ESD point.
  3. Remove the guide blocks from the mounting rails by using the screwdriver. Keep them in an antistatic bag. See Figure 1 and Figure 2.
    Figure 1: Remove the Guide Blocks from the Front Mounting Rails Front rail component with multiple holes for screws. Two screws being attached, green arrow shows assembly direction.
    Figure 2: Remove the Guide Blocks from the Rear Mounting Rails Technical drawing of rear rail assembly with screws and mounting holes, featuring a green arrow pointing to a specific area, part number 8102778.
  4. Assemble both the right and left mounting rails. Align the rear mounting rails with the guides on the front mounting rails and gently slide the rear mounting rails into the front mounting rails.
    Exploded view of a sliding rail system with metal panels and green arrows indicating assembly direction.
  5. Insert the studs on the rear mounting rails in the holes on the rack posts.
    Rack rails being installed onto server rack, with green arrows showing insertion direction and magnified circles highlighting connection points.
  6. Attach the rear mounting rails to the rack posts—tighten the captive thumb screws by using the screwdriver.
    Rack rails being installed onto server rack, with green arrows showing insertion direction and magnified circles highlighting connection points.
  7. Attach the front mounting rails to the rack posts—tighten the thumb screws by using the screwdriver.
    Technical illustration of installing a rack mount rail system, showing rail attachment to front and rear posts with screws. Green arrows indicate rail positioning direction.
  8. Ensure that the mounting rails are level by verifying that all screws on one side of the rack align with the screws on the other side.
    Rack-mount rail system for server racks with labeled front and rear rack posts for equipment support and maintenance access.
  9. Attach the mounting brackets to the router chassis.
  10. Align the mounting brackets with the guides on the mounting rails and gently slide the chassis on to the mounting rails until the chassis locks in place.
    Installing a Juniper Networks switch in a server rack with sliding rails attached to front and rear posts.
  11. Secure the router to the rack—tighten the thumb screws by using the screwdriver.
    Rack-mounted network switch or server with visible front and rear rack posts, and enlarged detail of mounting screws securing the device.
  12. Ensure that the router chassis is level by verifying that all the screws on one side of the rack align with the screws on the other side.

Mount the PTX10002-36QDD on Two Posts of a Rack or Cabinet

You can mount the router on:

  • Two posts of a 19-in. two-post rack or cabinet by using the two-post mounting kit (part number: JNP10002-2P-TL-RMK)—separately orderable

  • Four posts of a 19-in. four-post rack or cabinet by using the four-post mounting kit (part number: JNP10002-4P-TL-RMK)—provided

The remainder of this topic uses rack to mean rack or cabinet.

Before you mount the router on a two-post rack:

Ensure that you have the following parts and tools available:

  • A number 2 Phillips (+) screwdriver—not provided

  • An ESD grounding strap—not provided

  • 8 screws to secure the router to the posts of the pack—not provided

  • The two-post mounting kit that includes the following:

    • C-shaped two-post mounting brackets—2

    • L-shaped two-post mounting brackets—2

    • Screws to attach the two-post mounting brackets to the chassis—24

Have one person to support the weight of the router while another person secures the router to the rack posts.

To mount the router on a two-post rack:

  1. Place the router on a flat, stable surface.
  2. Wrap and fasten one end of the ESD wrist strap around your bare wrist, and connect the other end of the strap to a site ESD point.
  3. Attach the two-post mounting brackets to the side panels of the router chassis by using the screws to attach the brackets.
    1. Align the front end of one of the C-shaped mounting brackets flush with the front panel of the router chassis.
      Hardware installation process for a Juniper Networks switch or router. Device mounted into a rack using rack-mount brackets with green arrows indicating steps. Zoomed-in insets highlight screw alignment and bracket locking mechanism details.
    2. Insert the screws into the aligned holes on the chassis. Tighten the screws by using a screwdriver.
    3. Align the front end of one of the L-shaped mounting brackets behind the C-shaped mounting brackets.
      Juniper Networks PTX10003-160C router front panel with network ports, management and console ports, status indicators, and mounting bracket installation directions.
      Figure 3: Router with the Brackets Attached Juniper Networks PTX1000 router with multiple ports for connectivity and high-speed interfaces for data transmission.
  4. Have one person grasp both sides of the router, lift the router, and position it in the rack, aligning the holes of the C-shaped and L-shaped mounting brackets with the threaded holes in the posts of the rack. Align the bottom hole in both the mounting brackets with a hole in each rack post, making sure that the chassis is level.
    Juniper Networks PTX1000 router with multiple ports and management interfaces, mounted in a data center rack.
  5. Secure the router to the posts of the rack. Have a second person attach the mounting brackets to the rack by using the screws appropriate for your rack. Tighten the screws by using a screwdriver.
    Juniper Networks PTX1000 router mounted in a rack with multiple ports and management interfaces.
  6. Ensure that the router chassis is level by verifying that all screws on one side of the rack align with the screws on the other side.

    JNP10002-4P-TL-RMK