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Packing the MX2010 Router for Shipment

To pack the router for shipment:

  1. Retrieve the shipping crate and packing materials in which the router was originally shipped. If you do not have these materials, contact your Juniper Networks representative about approved packaging materials.
  2. On the console or other management device connected to the primary CB-RE, enter CLI operational mode and issue the following command to shut down the router software. (If two CB-REs are installed, also issue the command on the backup CB-RE.)

    Wait until a message appears on the console confirming that the operating system has halted.

    For more information about the command, see the Junos OS System Basics and Services Command Reference.

  3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
  4. Shut down power to the router by switching the AC or DC circuit breaker for all PDMs to the off (O) position.
  5. Disconnect power from the router.
  6. Remove the cables that connect to all external devices.
  7. Remove all field replaceable units (FRUs) from the router.
  8. Attach the front and rear shipping covers.

    Apply force to any other parts of chassis other than the shipping covers can damage the chassis.

  9. Remove the router from the rack:
    • Install the pallet jack attachment to a pallet jack. Position the pallet jack in front of the rack, and unscrew and remove the mounting screws from the rack.


      The pallet jack attachment fits only on a standard pallet jack. The standard pallet jack is approximately 48 in. (121.92 cm) deep and 27 in. (68.58 cm) wide.


      Juniper Networks recommends using a pallet jack with the attachment. Not using a pallet jack with the attachment can result in personal injury and can damage to the equipment.

    • A minimum of four people can then slide the router onto the pallet jack by using the handles on the shipping covers. Attach the four shipping brackets and hardware to the pallet jack attachment. Securing the brackets to the router chassis.

    • Position the router in front of the shipping crate and raise the pallet jack.

    • Remove the shipping brackets and hardware and set aside.

  10. Place the router in the shipping crate or onto the pallet. If on a pallet, bolt the router to the pallet.
  11. Re-attach the shipping brackets to the router chassis and the pallet.
  12. Cover the router with an ESD bag and place the packing foam on top of and around the router.
  13. Replace the accessory box on top of the packing foam.
  14. Securely place the crate cover over the router.
  15. Close all latches to secure the shipping crate to the pallet.
  16. Write the RMA number on the exterior of the box to ensure proper tracking.