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Step 1: Begin


In this guide, we provide a simple, three-step path, to quickly get you up and running with your new AC-powered router. We've simplified and shortened the installation and configuration steps, and included how-to videos. You'll learn how to install the PTX10004 in a rack, power it up, and configure basic settings.

Meet the PTX10004

The Juniper Networks® PTX10004 modular router is the ultra-compact, ultra-high-density router for today’s space-and power-constrained facilities. The PTX10004 supports 400GbE architectures with inline Media Access Control Security (MACsec) on all ports for uncompromised security. The compact 7-U design and the ability to scale from 19.2 Tbps to 57.6 Tbps makes the PTX10004 perfectly optimized for data center and colocation racks.

Install the PTX10004 in a Rack

Before you begin the installation, review General Safety Guidelines and Warnings.

What’s in the Crate?

Along with your PTX10004, you’ll also find:

  • A rack mount kit with:

    • Twelve Phillips 8-32 x .375 in. flat-head screws

    • Two rear rails

    • A mounting tray

    • A rear safety restraint

  • The front door kit

  • An accessory kit with:

    • RJ-45 Ethernet cable

    • RJ-45 to DB9 rollover cable

    • Electrostatic discharge (ESD) wrist strap with cable

    • Media kit (flash drives, PCMCIA card adapter)

    • Ground chassis lug, 2-hole, 10-32, 4 AWG

    • Power cord retainer clips, two for each power supply

What Else Do I Need?

  • A mechanical lift rated for 250 lb (113.4 kg). You can mount a PTX10004 manually or by using a mechanical lift. Because of the router's size and weight, we strongly recommend that you use a mechanical lift to mount the PTX10004. In this guide, we show you how to mount the router using a mechanical lift.

  • 4 AWG (21.1 mm²) stranded wire grounding cable rated 75° C or per local electrical code

  • A Phillips (+) screwdriver, number 2 or number 3, depending on the size of your rack mount screws

  • A number 3 Pozidriv or Phillips (+) screwdriver for the grounding screws

  • Twenty eight rack mount screws appropriate for your rack to secure the mounting blades, mounting tray, chassis, and safety restraint to the rack

Assemble the Rack Mount Kit

  1. Attach the mounting blades to the front rack posts using six rack mount screws.
  2. From the rear of the rack, slide the mounting tray into the rear posts of the rack such that the mounting blades align below the flanges on either sides of the mounting tray.
  3. Attach the tray to the rear rack posts using eight rack mount screws.
  4. Attach the tray to the mounting blades in the rack using the 12 flat-head screws.

Mount the PTX10004 on a the Rack and Ground the Chassis

  1. Wrap and fasten one end of the electrostatic discharge (ESD) grounding strap around your bare wrist, and connect the other end to a site ESD point.
  2. Load the router onto the lift, making sure it rests securely on the lift platform.
  3. Align the router in front of the rack, centering it in front of the mounting tray.
  4. Lift the chassis approximately 0.75 in. (1.9 cm) above the surface of the mounting tray. Align the chassis as close as possible to the mounting tray.
  5. Carefully slide the chassis onto the shelf until the chassis flanges contact the rack rails.
  6. Starting at the bottom, attach the chassis to the rack by inserting eight rack mount screws through each open flange hole and rack hole.
  7. Move the lift away from the rack.
  8. Check the alignment of the router. The rack mount screws on each side of the rack should line up, and the router should be level. Tighten the screws.
  9. Insert the safety restraint between the rear posts of the rack. It should rest on the top of the chassis and align with the holes in the rack.
  10. Attach the restraint to the rack by inserting six mounting screws through each flange hole and rack hole and tightening the screws.
  11. Install the line cards:
    1. Remove the line card cover by grasping the handles and pulling straight out to expose the slot for the line card. Save the cover.
    2. Slide the line card all the way into the slot until the handle holes line up.
    3. Rotate the handles simultaneously into the chassis until the card is fully seated and the handles are vertical.
  12. Install the optics and optional cable management system.
  13. Lift the front door and line up the captive screws in the door with the holes in the chassis flange. Attach the door to the chassis and rack using the captive screws. Turn the screws until they are finger tight.
  14. Have a licensed electrician attach the cable lug (provided in the accessory kit) to the grounding cable.
  15. Remove the two M6 screws with attached washers below the bottom power supply using a Pozidriv or Phillips screwdriver.
  16. Place the chassis grounding lug and cable over the screw holes with the cable connection pointing to the left. Place the two screws with attached washers over the grounding lug and grounding cable. Tighten the two M6 screws using a Pozidriv or Phillips screwdriver.

Power On

Now that you’ve installed your PTX10004 in the rack and grounded the chassis, you’re ready to connect it to power.

The PTX10004 supports AC, DC, high-voltage alternating current (HVAC), and high-voltage direct current (HVDC). In this guide, we show you how to connect AC power. See the PTX10004 hardware guide for information on other power options.

  1. Wrap and fasten one end of the electrostatic discharge (ESD) grounding strap around your bare wrist, and connect the other end to a site ESD point.
  2. If the AC power source outlet has a power switch, turn it off.Note

    If you need power source redundancy, you can attach each power cable to separate power sources.

  3. Turn off the power switch on the power supply.
  4. Attach each power supply to a dedicated power source.
  5. Set the three DIP switches on the power supply to indicate whether one or both power feeds are used, and to indicate the amperage of the feeds. Together, these switches determine if the chassis operates at 3,000 W, 5,000 W, or 5,500 W.

    If you're using both power feeds, set switch 1 and switch 2 to the on (|) position. Power is shared. If you’re not using power source redundancy, set the unused source to the off (O) position. The LED turns red and indicates an error if a power source input is not in use and the DIP switch is on (|).






    INP0 is present.


    INP0 is not present.



    INP1 is present.


    INP1 is not present.



    Enabled for 30-A feed; 5,000 W for single feed, 5,500 W for dual feeds.


    Enabled for 20-A feed; power supply capacity is 3,000 W.

  6. Plug the AC power cord into the power outlet.
  7. If the AC power source outlet has a power switch, turn it on.
  8. Turn on the power switch on the power supply.
  9. If you’re using two power feeds, verify that the 1 and 2 LEDs on the power supply faceplates are steadily lit. These LEDs correspond to INP0 and INP1.