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Edit and Delete Event Scoring Rules

 

You can edit and delete event rules from the Event Scoring Rules page.

Edit an Event Scoring Rule

To edit an event scoring rule:

  1. Select Configure > Insights > Event Scoring Rules.

    The Event Scoring Rules page appears.

  2. Select the rule that you want to edit, and click the pencil icon.

    An edit page appears, displaying the same fields that were presented when you created a new rule.

  3. Modify the rule.
  4. Click Confirm to save your changes.

    You are taken to the Event Scoring Rules page. A confirmation message appears, indicating the status of the edit operation.

Delete an Event Scoring Rule

To delete an event scoring rule:

  1. Select Configure > Insights > Event Scoring.

    The Event Scoring Rules page appears.

  2. Select the rule that you want to delete, and click the delete icon.

    An alert message appears, asking you to confirm the delete operation.

  3. Click Yes to delete the rule.

    A confirmation message appears, indicating the status of the delete operation.