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Cisco CallManager


The Cisco CallManager DSM for JSA collects application events that are forwarded from Cisco CallManager devices that are using Syslog.

Before events can be received in JSA, you must configure your Cisco Call Manager device to forward events. After you forward Syslog events from Cisco CallManager, JSA automatically detects and adds Cisco CallManager as a log source.

Configuring Syslog Forwarding

You can configure syslog on your Cisco CallManager:

  1. Log in to your Cisco CallManager interface.
  2. Select System Enterprise >Parameters.

    The Enterprise Parameters Configuration is displayed.

  3. In the Remote Syslog Server Name field, type the IP address of the JSA console.
  4. From the Syslog Severity For Remote Syslog messages list, select Informational.

    The Informational severity selection allows the collection of all events at the information level and later.

  5. Click Save.
  6. Click Apply Config.

    The syslog configuration is complete. You are now ready to configure a syslog log source for Cisco CallManager.

Syslog Log Source Parameters for Cisco CallManager

If JSA does not automatically detect the log source, add a Cisco CallManager log source on the JSA Console by using the syslog protocol.

When using the syslog protocol, there are specific parameters that you must use.

The following table describes the parameters that require specific values to collect syslog events from Cisco CallManager:

Table 1: Syslog Log Source Parameters for the Cisco CallManager DSM



Log Source type

Cisco CallManager

Protocol Configuration


Log Source Identifier

Type the IP address of your Cisco CallManager.