Supported Web Browsers
For the features in JSA products to work properly, you must use a supported web browser.
When you access the JSA system, you are prompted for a user name and a password. The user name and password must be configured in advance by the administrator.
The following table lists the supported versions of web browsers.
Table 1: Supported Web Browsers for JSA Products
64-bit Mozilla Firefox
45.8 Extended Support Release and later
64-bit Microsoft Internet Explorer with Microsoft Edge mode enabled.
11.0, Edge 38.14393 and later
64-bit Google Chrome
Security Exceptions and Certificates
If you are using the Mozilla Firefox web browser, you must add an exception to Mozilla Firefox to log in to JSA. For more information, see your Mozilla Firefox web browser documentation.
If you are using the Microsoft Internet Explorer web browser, a website security certificate message is displayed when you access the JSA system. You must select the Continue to this website option to log in to JSA.
Navigate the Web-Based Application
When you use JSA, use the navigation options available in the JSA user interface instead of your web browser Back button.