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Microsoft System Center Operations Manager

 

A JSA Microsoft System Center Operations Manager (SCOM) DSM accepts SCOM events by polling the OperationsManager database and this allows JSA to record the relevant events.

Before you configure JSA to integrate with the Microsoft SCOM, check that a database user account is configured with appropriate permissions to access the SCOM OperationsManager SQL Server database. The appropriate authentication mode might need to be enabled in the Security settings of the SQL Server properties. For more information, see your Microsoft SCOM documentation.

Note

Ensure that no firewall rules are blocking the communication between JSA and the SQL Server database that is associated with SCOM. For SCOM installations that use a separate, dedicated computer for the SQL Server database, the EventView view is queried on the database system, not the system that runs SCOM.

To configure JSA to receive SCOM events:

  1. Click the Admin tab.
  2. On the navigation menu, click Data Sources.

    The Data Sources pane is displayed.

  3. Click the Log Sources icon.

    The Log Sources window is displayed.

  4. From the Log Source Type list, select Microsoft SCOM.
  5. From the Protocol Configuration list, select JDBC.

    The JDBC protocol is displayed.

  6. Configure the following values:

    Table 1: Microsoft SCOM JDBC Parameters

    Parameter

    Description

    Log Source Identifier

    Type the identifier for the log source. Type the log source identifier in the following format:

    <SCOM Database>@<SCOM Database Server IP or Host Name>

    Where:

    • <SCOM Database> is the database name, as entered in the Database Name parameter.

    • <SCOM Database Server IP or Host Name> is the host name or IP address for this log source, as entered in the IP or Hostname parameter.

    Database Type

    From the list, select MSDE.

    Database Name

    Type OperationsManager as the name of the Microsoft SCOM database.

    IP or Hostname

    Type the IP address or host name of the Microsoft SCOM SQL Server.

    Port

    Type the port number that is used by the database server. The default port for MSDE is 1433.

    The JDBC configuration port must match the listener port of the Microsoft SCOM database. The Microsoft SCOM database must have incoming TCP connections that are enabled to communicate with JSA.

    If you define a Database Instance when MSDE is used as the database type, you must leave the Port parameter blank in your configuration.

    Username

    Type the user name that is required to access the database.

    Password

    Type the password that is required to access the database. The password can be up to 255 characters in length.

    Confirm Password

    Confirm the password that is required to access the database. The confirmation password must be identical to the password entered in the Password parameter.

    Authentication Domain

    If you select MSDE as the Database Type and the database is configured for Windows, you must define a Window Authentication Domain. Otherwise, leave this field blank.

    Database Instance

    Optional. Type the database instance, if you have multiple SQL server instances on your database server.

    If you use a non-standard port in your database configuration, or block access to port 1434 for SQL database resolution, you must leave the Database Instance parameter blank in your configuration.

    Table Name

    Type EventView as the name of the table or view that includes the event records.

    Select List

    Type * for all fields from the table or view.

    You can use a comma-separated list to define specific fields from tables or views, if you need it for your configuration. The list must contain the field that is defined in the Compare Field parameter. The comma-separated list can be up to 255 alphanumeric characters in length. The list can include the following special characters: dollar sign ($), number sign (#), underscore (_), en dash (-), and period(.).

    Compare Field

    Type TimeAdded as the compare field. The compare field is used to identify new events added between queries to the table.

    Start Date and Time

    Optional. Type the start date and time for database polling.

    The Start Date and Time parameter must be formatted as yyyy-MM-dd HH:mm with HH specified by using the 24-hour clock. If the start date or time is clear, polling begins immediately and repeats at the specified polling interval.

    Use Prepared Statements

    Select this check box to use prepared statements.

    Prepared statements allow the JDBC protocol source to set up the SQL statement one time, then run the SQL statement many times with different parameters. For security and performance reasons, it is suggested that you use prepared statements.

    Clearing this check box requires you to use an alternative method of querying that does not use pre-compiled statements.

    Polling Interval

    Type the polling interval, which is the amount of time between queries to the event table. The default polling interval is 10 seconds.

    You can define a longer polling interval by appending H for hours or M for minutes to the numeric value. The maximum polling interval is 1 week in any time format. Numeric values that are entered without an H or M poll in seconds.

    EPS Throttle

    Type the number of Events Per Second (EPS) that you do not want this protocol to exceed. The default value is 20000 EPS.

    Use Named Pipe Communication

    Clear the Use Named Pipe Communications check box.

    When you use a Named Pipe connection, the user name and password must be the appropriate Windows authentication user name and password and not the database user name and password. Also, you must use the default Named Pipe.

    Database Cluster Name

    If you select the Use Named Pipe Communication check box, the Database Cluster Name parameter is displayed. If you are running your SQL server in a cluster environment, define the cluster name to ensure Named Pipe communication functions properly.

    Note

    Selecting a value greater than 5 for the Credibility parameter weights your Microsoft SCOM log source with a higher importance compared to other log sources in JSA.

  7. Click Save.
  8. On the Admin tab, click Deploy Changes.