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FCAPS (fault, configuration, accounting, performance, and security) is a categorical model of the working objectives of network management.

Fault Management

IP/MPLSView can be used to identify present network problems and recurring network problems through the use of SNMP traps. Refer to Fault Management: Events Overview and Fault Management: Threshold Crossing Alerts Overview for more details.

Configuration Management

IP/MPLSView has discovery tasks to discover your network’s routers and data collection tasks to collect router configuration files and various other router output. Based on this output, regular snapshots of the topology and traffic can be displayed on the map window, and easy access to various analyses (live or offline) is available. For more details, refer to Setting Up Device Profiles Overview, Live Network Collection Overview, and Collecting Supplementary Device Data Overview.

IP/MPLSView also contains a revision manager that can be used to track changes to router configuration files on a periodical basis. In addition, potential problems can be monitored using regularly scheduled integrity checks reports. Configuration files can also regularly be compared against user-defined templates to ensure that special requirements are met. Refer to Configuration File Management Overview, or the Router Feature Guide for IP/MPLSView chapters “Integrity Check Report,” “Configuration Conformance,” and “Configuration Revision” for more details about configuration file management. For backup and restore of configuration files, refer to Configuration Backup and Restore Overview.

After making changes to your network model for LSPs or VPNs, configlets can be generated that can be downloaded to the live network.

Accounting Management

IP/MPLSView provides views of hardware inventory usage, details, and costs. Custom link tariffs can be entered in as fixed and variable link costs/pricing tables as a function of multiple factors such as distance band, point pair, and vendor. Link utilization can be viewed graphically on the map or in a report. Refer to the Hardware Inventory Overview for details about hardware inventory.

Performance Management

IP/MPLSView can be used to collect link/tunnel utilization information via the traffic collection manager. Additionally, IP/MPLSView can be used to perform analyses using trace route, ping, CPU utilization, and Device SLA statistics. Refer to Performance Management: Traffic Collection Overview and Performance Management: Network Diagnostics Overview for more details. In offline mode, Class of Service policies can be analyzed and bottlenecks troubleshooting can also be performed. Refer to the Router Feature Guide for IP/MPLSView “Class of Service” chapter.

Security Management

IP/MPLSView User Administration can be used to set privileges for particular functionalities, regions, and VPNs through IP/MPLSView as described in Security Management Overview. For live network access, IP/MPLSView provides both telnet and ssh and for extra security, a two-step login process can be employed to login through an intermediate device. Additionally, IP/MPLSView supports options for TACACS for network diagnostics. Passwords and privilege passwords are encrypted in the router profiles used to collect information.