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    Diagnostics Manager

    The diagnostics manager provides an interface to keep track of ping and traceroute operations performed on the live network.To open the Diagnostics Manager, select Tools > Diagnostics > Diagnostics Manager.

    Figure 1: Diagnostics Tool

    Diagnostics Tool

    The ping and traceroute options provided by this tool include the following. More details on the various options are provided in subsequent sections of this chapter.

    • Ping > Device From Device: Ping from one device to another device. The Advanced option provides a selection of ping commands for the device
    • Ping > Multiple Devices From Device: Ping from one device to multiple devices
    • Ping > Devices from Server: Ping from the IP/MPLSView server to multiple devices
    • Ping > Devices to Device/Server: Ping from multiple devices to a device or to the IP/MPLSView server. Note that even if the server can ping a device by its loopback address, this does not guarantee that the device can also ping the server. It is possible that the source interface that the device uses to ping the server is unreachable to the server, so that the ping response never returns back to the device.
    • Ping > Continuous Ping: Ping at regular intervals between two devices and display the result graphically. The Advanced option provides a selection of ping commands available for the device.
    • Traceroute > Device From Device: Traceroute between two devices and display of the path on the map (right-click menu option). The Advanced option provides a selection of traceroute commands available for the device.
    • Traceroute > Multiple Devices From Device: Traceroute from one device to multiple devices

    Grouped Pings


    • Ping/Traceroute within Device Group...: Perform a ping between each pair of routers in the group.
    • Ping/Traceroute between Device Groups...: Perform a ping from routers in the first group to routers in the second group.
    • Ping/Traceroute from Device Group to Multiple Devices...: Ping from routers in the first group to selected routers
    • Ping within Devices of VPN: For a given Layer 3 VPN, ping from PE to CE, CE to PE, or PE to CE loopback. This VPN group must be predefined from Grouping > Customized VPN Diagnostics...
    • Ping/Traceroute by Customized Advanced Group: Perform a ping between each designated pair of source router/interface and destination router/interface. This option is useful if you need to specify a particular source interface to use for the ping. This group must be predefined from Grouping > Customized Advanced Group.

    For each ping or traceroute operation performed from the Ping and Traceroute buttons or from the Tools > Diagnostics menus, an entry is added to the upper table, describing the operation and the time it was performed. Click on a row to display the results in the bottom of the window.

    • For each entry, a green circle indicates a successful operation, a timer glass indicates an operation in progress, and a red circle indicates a failed operation.
    • Right-clicking a row in the upper table provides options to rerun a ping or traceroute, show the path for a traceroute, stop a continuous ping and turn off the chart view for continuous ping, or to delete an entry.
    • The buttons in the lower left of the window allow the user to save a single entry or all entries to a text file on the client machine, and to view details of an item in a separate window.

    Modified: 2016-11-08