Sudheer Matta, VP Products, Juniper Networks

Wireless Service Level Expectations

Demo Drop Wired & Wireless AccessAI & ML
Sudheer Matta Headshot

Now IT teams can streamline operations

Traditional wireless LAN solutions are built on antiquated architectures that lack the scale, reliability, and agility needed to address today’s diverse enterprise needs. Juniper solves this with a revolutionary approach to wireless access that leverages AI-driven automation and insight, coupled with the agility and reliability of a microservices cloud to deliver optimized experiences and simplified network operations.

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You’ll learn

  • The difference between traditional LAN solutions and Juniper’s approach

  • How Juniper Mist Wi-Fi Assurance simplifies troubleshooting

Who is this for?

Network Professionals Business Leaders


Sudheer Matta Headshot
Sudheer Matta
VP Products, Juniper Networks


0:03 so let's dive into it our core

0:06 functionality for the network management

0:08 platform is around user service level

0:12 expectations so every user every minute

0:15 we collect the data to answer the simple

0:18 question is the are users able to

0:20 connect and are they having a good

0:22 experience so what you hear today see

0:25 here is the site level this is our

0:28 Global headquarters here in Sunnyvale

0:30 the entire site's Wireless experience so

0:34 we could take this one level up and

0:36 essentially show you where all the sites

0:39 in the around the world from their

0:41 service level expectations are doing and

0:44 you could take this one step further on

0:46 understanding the connected successful

0:49 connect experience and see you know

0:51 which sites are having certain issues

0:53 you know you can understand coverage you

0:55 know roaming we've introduced some

0:58 really cool roaming metrics this year

1:00 around signal quality and stability of

1:03 room all this kind of stuff this is on

1:06 the wireless side you could this is the

1:08 org level service level expectation view

1:10 that we talk about now

1:13 um the the next core function for our

1:16 platform is around understanding you

1:19 know the experience and taking it down

1:21 and saying you know who all are impacted

1:24 and once you know which devices are

1:27 impacted being able to go into an

1:29 individual device here I've zoomed in to

1:33 a specific device and that specific

1:35 device we're showing you now service

1:38 levels for that individual device every

1:41 device every minute we have the data and

1:44 being able to zoom in to a certain time

1:47 and say why was that device not having a

1:50 good experience aha it's it's DNS

1:52 failure you know the the device wasn't

1:54 having growth roaming experience aha

1:57 it's signal quality

1:59 every user every minute service levels

2:02 then you can go in and say okay I want

2:05 to understand

2:07 um this particular device

2:09 um and and go into that individual

2:10 devices experience and see what are the

2:14 specific signals what are the specific

2:16 failures we see for this device and

2:19 there's lots and lots of DNS failure for

2:21 this particular device right so being

2:23 able to get to that kind of level and

2:26 specificity of detail uh without uh uh

2:29 with just a couple of clicks that's the

2:32 power of the missed dashboard at a

2:36 operations level at a configuration

2:39 level as well

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