Day One
Get Up and Running with Junos
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Do You Have a User Account?
Create a User Account (Recommended)If you don’t already have a Juniper account, now is a good time to create one in the User Registration Portal. With a Juniper account, you can view your company’s product information, participate in discussion forums with Juniper experts and networking peers, and open cases with the Support team.
Make sure to have your welcome email ready. It contains information that you’ll need to create your account.
More DetailsGo There:
User Registration PortalGet Instructions:
How to Create a New User Account (KB 9946)Next Step -
What Did You Purchase?
Verify Your Purchase (Recommended)If you don’t already know which products, software features, and contracts your company has purchased, we recommend that you check the Products tabs in MyJuniper. The features might correspond to licenses you’ll need to activate during setup.
For information about the services your company has purchased, see the Contracts tab in MyJuniper. You can also find detailed information about Juniper services in the Customer Care User Guide and JTAC User Guide.
More DetailsGo There:
MyJuniperGet Instructions:
Customer Care User Guide
JTAC User GuideNext Step -
Where’s Your Hardware Located?
Register Your Hardware’s New Location (if Necessary)Have you moved your Juniper device from its registered location? If so, register your product in its new location using the Update Install Base Tool. (Juniper auto-registers products based on the location provided by the person who purchased the product.)
When you keep your registration up to date, we can keep our depots stocked with the right parts to support you.
More DetailsGo There:
Update Install Base ToolGet Instructions:
Update Install Base FAQNext Step