Day One
Get Up and Running with Junos
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Has your order arrived?
Check your order status.If you haven’t received your purchase yet, you can find out where it is using the Order Status Tool. Search for your order by your company name, sales order number, or purchase order number.
This tool is open to anyone who purchased directly from Juniper such as a partner or distributor.
Get more details.Take the next step. -
What did you buy?
Verify your purchase.If you want to verify which products, software features, and contracts your company has purchased, use the Serial Number Entitlement Tool. There might be features that correspond to licenses you’ll need to activate during setup.
For information about the services your company has purchased, you can also use the Serial Number Entitlement Tool. You can also find detailed information about Juniper services in the Customer Care User Guide and JTAC User Guide.
Get more details.Serial Number Entitlement Tool
Customer Care User Guide
JTAC User GuideTake the next step. -
Where’s your hardware located?
Register your hardware’s new location.Have you moved your Juniper device from its registered location? If so, you’ll need to register your product in its new location using the Update Install Base Tool. (Juniper auto-registers devices based on the location provided by the person who purchased the product.)
Keeping your registration up to date helps us keep our depots stocked with the right parts to support you.
Get more details.Update Install Base Tool
Update Install Base FAQTake the next step.