Corporate Vice President, Quality and Business Agility
Alex Gray leads Juniper’s Quality and Business Agility organization, and is responsible for driving two of the company’s strategic imperatives: Quality First and Business Agility. Alex’s team leads company-wide initiatives to improve product and process quality and to enhance the company’s capacity for business agility leading to both improved customer and partner experiences and overall financial results.
Alex joined Juniper in early 2008 to lead the Branch Solutions Business Unit and was responsible for the introduction of the Branch SRX Series services gateways. In 2010, he transitioned to the Ethernet Switching Business Unit and drove the acquisition of WLAN pioneer, Trapeze Networks. In early 2011, Alex led the formation of the Campus and Branch Business Unit, transitioning Juniper’s switching and branch teams into the newly formed organization. In mid 2012, Alex assumed responsibility for Customer Support. This role was expanded in mid 2013 to include Customer Services, resulting in the formation of the Customer Services and Support organization, which he led until mid-2017.
Prior to joining Juniper, Alex was chief operating officer at Extreme Networks for five years, where his responsibilities included customer service, engineering, and operations. Alex also served as chief operating officer at LCG Wireless and SVP of Business Operations at ReplayTV. Earlier, Alex served in various executive roles with Octel Communications and Lucent Technologies including CIO, SVP Business Operations, and SVP and GM of Enterprise Messaging.
Alex holds bachelor’s and master’s degrees in electrical engineering from Washington University in St. Louis, MO.