Risky Business: Survey Shows Smartphone Security Concerns Running High; Yet 81 Percent Admit Sneaking Onto Employer Networks Without Permission
New Global Study by Juniper Networks Shows Significant Mobile Security Gap As Devices Shatter Boundaries Between "Personal" and "Business" Use"
Identity, Privacy and Parental Controls Matter
Additional Research Findings
- More than 76% of consumers surveyed use their smartphones or tablets to access sensitive personal or business information, including: 51% to enter or modify passwords; 43% to access banking or credit card statements; 30% to access utility bills; 20% to share financial information such as credit card numbers; 18% to access employer's proprietary information; 17% to access medical records; and 16% to share social security numbers.
- Of the 16 countries surveyed, India (90%) showed the highest level of user concern for mobile security issues, followed by Brazil and Russia (88% each), Germany (86%) and China and Italy (both at 85%). Respondents in Hong Kong (70%), Belgium/Netherlands (74%) and the U.S. and Japan (77% each) were the least concerned by comparison.
- Business and personal use varied by region and country, with personal use dominating in Canada (72%), Japan (70%), France (67%) and most other countries. China, Russia and Brazil were the leading exceptions with 75%, 65% and 61% combined business and personal use respectively - and Belgium/Netherlands reported the highest business-only use (12%).
- Responses varied even more widely on the question of accessing employer networks without the employer's knowledge or permission. Smartphone/tablet users in the U.S. were the most conservative, with only 52% admitting to unauthorized access. Brazil, Russia, Japan and Italy were the most aggressive, with 94%, 93%, 90% and 90% respectively admitting to unauthorized access.
- Password protection levels were fairly consistent across countries, with only 10% to 20% not having passwords - with the exception of U.S. respondents, where 25% reported not being password protected, and India and Singapore where only 8% and 6% reported not being password protected.
- Concern levels about specific threats were also fairly consistent, with the exception of India and Brazil where concerns about phone/data loss (84% India, 75% Brazil), parental controls (77% India, 72% Brazil) and identity theft (87% India, 82% Brazil) were well above the norm. Russia and Singapore were also well above the norm for phone/data loss (68% Russia, 79% Singapore) and identity theft (82% each), though within the normal range of concern about parental controls (55% Russia, 47% Singapore).
- Respondents in the U.S. were among the least concerned - only 43% for phone/data loss, 43% for parental controls and 46% for identity theft. Belgium/Netherlands was less concerned on phone/data loss, with only 41%. Japan was less concerned on one threat, with 40% for parental controls.