The following table provides important EOS/EOL information for the NSM 2008 or later software releases.
For NSM software products released after July 15, 2008 the Juniper software support policy was revised. The period of active engineering support was revised to the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first.
All software releases are considered major. Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.
JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOS JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds. When the release reaches EOS, the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.
The following dates and milestones provided are in accordance with the current EOS/EOL Support policies for Juniper Networks.
|Product||FRS Date||End of Engineering||End of Support|
For more details on Juniper's EOL and EOS Notification Policy and Procedures, see Documentation tab on the EOL home page.
See EOS/EOL details for the NSM 2004 to 2007.3 software releases.