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This topic provides details on how you can troubleshoot your vSRX instances.

Chassis Cluster

  • Ping Issue—When ping does not work over ge or reth interfaces after the vSRX is brought up in a chassis cluster . The default NIC type is kNormal . You need to change the NIC type as kDirectNic to make it work in chassis cluster environment. Use the command vm.nic_update R-vSRX3 50:6b:8d:7b:19:89 type=kDirectNic to change the NIC type.


  • Hypervisor Detection—When vSRX detects AHV as Hyper-V, run the CMD: acli vm.update <VM_name>disable_branding=true command and CMD: acli vm.update<VM_name>extra_flags=enable_hyperv_clock=0 command for vSRX to detect the hypervisor as KVM.