Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
 

Juniper Advanced Threat Prevention Cloud Dashboard Reports Not Displaying

Juniper ATP Cloud dashboard reports require the Juniper ATP Cloud premium license for the C&C Server & Malware report. If you do not see any data in this dashboard report, make sure that you have purchased a premium license.

Note:

Juniper ATP Cloud does not require you to install a license key onto your SRX Series device. Instead, your entitlement for a specific serial number is automatically transferred to the cloud server. It may take up to 24 hours for your activation to be updated in the Juniper Advanced Threat Cloud server. For more information, see Obtaining the Juniper Advanced Threat Prevention Cloud License.

All reports are specific to your realm; no report currently covers trends derived from the Juniper ATP Cloud worldwide database. Data reported from files uploaded from your SRX Series devices and other features make up the reports shown in your dashboard.

If you did purchase a premium license and followed the configuration steps (Quick Start or Juniper Advanced Threat Prevention Cloud Configuration Overview) and are still not seeing data in the dashboard reports, contact Juniper Networks Technical Support.