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Known Issues

  • If a non-administrator user launches the JIMS Collector user interface (UI), the status of the Enforcement Points are not updated. The status always shows "Inactive" in the Monitor > Enforcement Points page in the JIMS Collector UI. [FSWG-5479]

  • When authenticated by Hosted DB, end users with disabled accounts are not notified that their account has been disabled. The end-user account was either disabled by the administrator or automatically disabled after five consecutive failed authentication attempts.

    Workaround: End users can contact their administrator to unlock their account.

  • When you create an IPsec tunnel from a site to Secure Edge, the tunnel configuration status on the UI displays a “tunnel_status_undefined” message instead of an “in progress” message.

    Workaround: The status updates when the tunnel creation process is complete – typically in about <10> minutes.

  • The LDAP configuration may display a blank error screen when incorrect information is entered .

    Workaround: The administrator will need to reenter the correct LDAP values.