Managing your password and logging out

Use the following procedures to change your password, reset a forgotten password, and log out.

Changing your administrative password

1. Click the Profile icon.

2. Click Change Password.

3. Enter your current password in the Old Password field.

4. Enter your new password in the New Password and Confirm Password fields.

5. Click Update.

Resetting a forgotten password

If you forgot your password, perform the following steps to reset it.

1. From the Login screen, click Forgot your password?.

2. In the Forgot Password screen, enter your username and click Reset.

   You will receive an email with a temporary password and a link to reset your password.

   This temporary password will expire in 24 hours. If more than 24 hours have passed since you received your temporary password, you will see a Token Expired message when you try to enter your temporary password. If this happens, repeat the first two steps to receive a new temporary password.

3. In the email, click the link for the new temporary password.

   The Forgot Password dialog box is displayed with your first name, last name, and username filled in.

4. Enter the temporary password provided. If you copy and paste the temporary password from the email instead of typing it, be sure not to copy any extra spaces or characters.

5. Enter your new password in the New Password and Confirm New Password fields. As you type, tooltips appear at the right that provide guidance for the required format and number of characters.

6. Click Create.

Logging out

Click the Profile icon and click Logout.