Creating notification channels 

Notification channels define how the notification will be communicated. CASB provides several types of channels for various notification types. Channels are available for email notifications, messages on Slack cloud applications, and marker files.

The Notification Channels page (Administration > Enterprise Integration > Notification Channels) lists the notification channels that have been created.

To view details for a channel, click the eye icon to the left of the channel name. To close the details view, click Cancel.

To filter the columns displayed, click the Filter icon at the upper right, and check the columns to hide or show.

To download a CSV file with a list of channels, click the Download icon at the upper right.

To create a new notification channel:

  1. Go to Administration > Enterprise Integration > Notification Channels and click New.

  2. Enter a Name (required) and a Description (optional but recommended) for the new channel.

  3. Select a notification type. The options are:

  • Email (for notifications as email)

  • Proxy (for proxy-related notifications)

  • Slack (for notifications pertaining to Slack applications)

  • ServiceNow Incident (for notifications pertaining to ServiceNow)

  • Marker (for notifications as marker files)

  1. Select the Slack Incident or ServiceNow type, the Cloud Name field appears. Select a cloud application to which the channel will apply.

  2. Save the channel.