Configuring notification and alert options in System Settings

You can configure threshold values for email notifications, and configure logos for templates, from System Settings.

Selecting alert configurations

  1. Go to Administration > System Settings > Alert Configuration.

  2. Click Create an Alert.

  3. In the Alert Configuration window, enter the following information:

Field

Description

Event Name

The type of event that generates the alert. The options are:

  • CPU

  • Memory

  • Disks

  • Threads

  • Service Down

  • Login Failure

  • Certificate Event

  • Service Up

  • Key Creation

  • Node Management

  • Node State Change

  • User Management

  • Connector Management

  • Node Communication Action

  • Environment Management

Trigger value/Greater or Less

Note

Alerts fall into two categories:

  • those driven by thresholds being crossed, and

  • those driven by events that occur.

This setting pertains to alerts for thresholds. It does not apply to the strict occurrence of events such as a login failure or the creation of a key.

The limit for an event which, if more or less than specified value, triggers an alert. For example:

  • If the value for CPU is greater than 90, and system CPU usage goes up to 91%, an alert is triggered.

  • If the value for CPU is less than 10%, and the system CPU usage drops to 9%, an alert is triggered.

Alert notifications are sent to the specified recipient. If you selected Show on the Home page, the alert is listed on the Management Console dashboard.

Although administrators are typically most often interested in events that indicate greater-than status, sometimes you might want to know when events drop below the trigger to indicate a possible problem (for example, no activity appears to be taking place).

Environments

The environments to which the alert applies. You can choose specific environments or all environments.

Connectors

If connectors are available, only alerts related to those connectors and their associated applications will be visible.

Email list

The email addresses of those who should receive the alert notifications. The most common recipient is the system administrator, but you can add other addresses. Enter each recipient email address, separating the addresses by commas. System Administrator and Key Administrator will include all users with the matching role. This list can be empty if you only want it to show in the Alert Messages section of the Management Console.

Alert interval

How often the alert should be sent. Select a number and type of interval (hour, minute, or day). Select 0 to get all instances of an event type, such as Key Creation.

Show Alerts

Click the toggle button to enable alerts to be listed in the Alert Messages section of the Management Console dashboard. You might want to use this option for alerts relating to more serious conditions. Those alert messages will be seen on the dashboard whenever the Home page is displayed.

Description

Enter a description of the alert.

  1. Save the configuration.

Editing an alert configuration

You can edit information about an alert if the conditions related to the alert have changed — for example, if the severity of the alert has increased or decreased, the condition applies to more or fewer environments, or you need to modify recipient email addresses or the alert description.

  1. From the System Settings page, choose Alert Configuration.

  2. Select the alert configuration you want to edit.

  3. Click the pencil icon.

  4. In the Alert Configuration dialog box, modify the alert information as needed.

  5. Click Save.

Deleting an alert configuration

You can delete an alert configuration if the related event no longer applies, or if you do not need to monitor the event.

  1. From the System Settings page, choose Alert Configuration.

  2. Select the alert you want to delete.

  3. Click the trash can icon.

  1. When prompted, confirm deleting the alert.

  2. Click Save.