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Generate System Logs

You can generate and download system logs for issues related to feature groups such as device management, policy management, and log analytics. A feature group is a logical grouping of related microservices whose logs are required to debug an issue.
To generate system logs:

  1. Select Administration > System Management > System Logs.

    The System Logs page is displayed.

  2. Select the feature group.

  3. In the Timespan drop-down field, select the period for which you want to generate the logs.

  4. Click Generate Log Package.

    A job is created for the log generation process, and the details are displayed on the top of the page. Click Administration > Jobs to view the job. On the Jobs page, you can monitor the status of log generation process.

    After the job is finished, a link is created on the System Logs page to download the logs. System logs will be downloaded as a tgz file and shared with the Juniper Networks support team to analyze the root cause of the issue.