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About the Tunnel Status Alerts

To access this page, click Monitor > Alerts > Tunnel Status Alerts.

Use this page to view the tunnel status alerts for the configured tunnels between sites and service locations.

Use the time-range slider to quickly focus on the alert that you are most interested in. Once the time range is selected, all data presented in your view is refreshed automatically. You can also use the Custom button to set a custom time range.

Tasks You Can Perform

You can perform the following tasks from this page:

  • View a graphical representation of the alerts for a specified time range in the Time Range widget.

  • The X-axis represents the defined time while the Y-axis represents the number of alerts.

  • Use the slider to decrease or increase the time range of the alerts. You can also select from predefined time ranges such as 5m, 10m, 20m, 30m, 1h, 2h, 4h, 8h, 16h, 24h, or Custom.

    If you select Custom, you must specify the dates and time range in MM/DD/YYYY and HH:MM:SS 24-hour or AM/PM formats to display the alerts for a specific period.

  • View information related to tunnel status. See About the Tunnel Status Page.

  • View similar alerts. To do this, select a traffic log and click Show exact match.

  • Filter on cell data. To do this, select an event row and then click More > Filter on cell data.

    The search filter string is displayed in the advanced search field. The data in the corresponding column is filtered based on the filter string. Click X to clear the advanced search field.

  • Exclude the cell data from the table. To do this, select an alert row that you want to exclude and then click More > Exclude cell data.

    The search filter string is displayed in the advanced search field. The data in the respective column is excluded based on the filter condition. Click X to clear the advanced search field.

  • Add filters. To do this:

    1. Click the filter icon and then select Show advanced filter.

      The Add Criteria window opens.

    2. Select the values for Field and Condition from the list.

    3. Enter the value for the selected field and conditions.

    4. Click Add.

    5. Click Save.

      The Save Filter page opens.

    6. Enter a filter name and description and then click OK.

      The filter is saved.

      Note:

      Click X to clear the saved filters.

  • Hide filters. To do this, click the filter icon and then select Hide advanced filter.

  • View or load all the default or saved filters. To do this:

    1. Click the filter icon and then select All Saved Filters.

      The View/Load Filters page opens.

    2. Select a saved filter and click OK to load the data based on filter conditions.

    3. Select a saved filter and click the delete icon on the upper-right corner of the page to delete it.

  • Show or hide the columns displayed on the page. To do this, click the three vertical dots on the upper-right corner of the page and then select Hide/Show Columns. Select the columns that you want to display in the grid.

  • Reset tunnel status alert monitoring preferences. To do this, click the three vertical dots on the upper-right corner of the page and then select Reset Preference.

Table 1 provides information related to tunnel status alerts.

Table 1: Tunnel Status Alerts

Fields

Description

Time

The time alerts are generated.

Generated By

The service location that generates the alerts.

Site Name

Name of the site.

Status

Status of the tunnel if it is up, down, or unavailable.