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Add and Manage Subscriptions

After you purchase your subscription, you must add it to your account. You can add one or more subscriptions as follows:

  • You can add only one trial account of a subscription type.
  • You can add multiple paid accounts of a subscription type.
  • You can add trial and paid accounts of different subscription types. For example, if you add a trial account of an SRX Management Subscription, you can only add a paid account of a Secure Edge Subscription.
  • You cannot add trial and paid accounts of the same subscription type. For example, if you add a trial account of an SRX Management Subscription, you cannot add a paid account of the same subscription type.
Note:
  • If a trial account is not renewed within the grace period of 30 days after the expiry, all the organization data is deleted.
  • If all the purchased subscriptions are expired and not renewed within the grace period, the storage logs are deleted.

Add Subscriptions

  1. Log in to Juniper Security Director Cloud.
  2. Click Administration > Subscriptions.
    The Subscriptions page is displayed.
  3. Click Add Subscriptions.
    The Add Subscriptions window is displayed.
  4. Enter a name for the subscription.
  5. Enter the Software Support Reference Number (SSRN) of the subscription.
  6. To add multiple subscriptions, click the plus icon (Blue plus symbol suggesting an action like adding or expanding content.) and repeat steps 4 and 5.
  7. Click OK.
    • The subscription SSRN is verified.
    • The subscription is activated.
    • The subscription details are displayed in the corresponding section in the Subscriptions page.
Next, review your subscription details, such as activation state, expiration date, number of devices that you can subscribe to, and so on.

Manage Subscriptions

Delete—Select the subscription, and then click the trash can icon (Blue trash can icon representing delete or remove function.). You cannot delete active subscriptions. You can delete the subscriptions with unsuccessful SSRN activation or paid subscriptions that are expired. If you delete the subscriptions, you will not receive e-mail notifications about subscription renewal.

When a device subscription is deleted, the devices that were associated with that subscription lose the entitlements provided by the subscription.