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Troubleshooting

It is generally helpful to navigate to the Javascript console (“Developer tools” in Chrome) from the Speedtest page and check for error messages.

  • For example, if apiUrl is set incorrectly, you will see a “connection refused” message:

Console showing errors for failed GET requests to 10.10.10.1:5000; endpoints '/accounts/dev/speedtest_public/interfaces/' and '/categories/' with 'net::ERR_CONNECTION_REFUSED'.

  • If the URL contains https://, you will get these messages:

Console tab in Developer Tools showing mixed content errors and a ReferenceError on a Linux system.

  • If ALLOWED_ORIGIN is wrongly configured, messages like these will appear:
  • Something else to keep in mind if you are hosting your Speedtest web page on the same web server as Control Center is to avoid making inappropriate changes to the Apache configuration files. For example, it is crucial that ServerName be set identically in the files /etc/apache2/sites-available/netrounds.conf and /etc/apache2/sites-available/netrounds-ssl.conf. If these settings differ, the Speedtest page will not work.