Diagnose Ingest Connectivity Issues

Problem

You cannot identify ingest connectivity with a network device.

Solution

The ingest connectivity tool can verify ingest methods such as OpenConfig, iAgent, and SNMP, where Paragon Insights initiates the connection with the device. The tool helps you identify a missing configuration on the network device. The tool also helps you choose appropriate playbooks and rules (that use sensors) that are compatible with the supported ingest methods.

To run the ingest connectivity test:

1. Navigate to the Configuration > Data Ingest > Diagnostics page.

2. On the Diagnostics page, click Ingest to view the Ingest Test Settings tabbed page.

3. From the Ingest Test Settings tabbed page, configure the following settings:

   1. Select one or more sensor types from the Sensor Type(s) drop-down list.

   2. Select a device group from the Device Group drop-down list.

   3. Select a device from the Device drop-down list.

4. Click Test to run the ingest connectivity test.

   The test results appear after a few minutes.

   The color coding for the test results is as follows:

   • Green status = pass

   • Yellow status = error (unable to test)

   • Red status = fail (test failed)

   • Yellow or red status includes a message with details about the issue.

   High-level information about the results of the test is also displayed.