Use Labels to Identify "Unknown" Applications

One beneficial use of labels is to identify the applications that Juniper Mist is unable to categorize automatically. This way, when you look at the Applications page, you'll see fewer Unknown items and will gain more insight from the data.

Juniper Mist™ uses DNS query responses to help populate the Application section of the Insights page. The Application section shows some pre-defined applications as Unknown. This means that Juniper Mist could not categorize or identify this network traffic.

Example of the Applications Section on the Insights Page

Note:

To see the complete list of pre-defned applications, go to /api/v1/sites/:site_id/wxtags/apps

If you want to track any of these applications, you can use labels to identify them. You can configure labels at the organization level or the site level.

Note:

There is a traffic threshold for applications on the Insights page. Applications appear only if they are responsible for traffic totalling 200KB or more.

To configure labels for "unknown" applications:

Navigate to the Labels page for your organization or site:
- For organization-level labels, select Organization > Wireless | Labels from the left menu of the Juniper Mist portal.
- For site-level labels, select Site > Wireless | Labels from the left menu of the Juniper Mist portal.
Click Add Label at the top-right corner of the Labels page.
Enter the information:
- Label Name—The name that you want to use to identify this application.
- Label Type—Select Hostname.
- List of Hostnames—Enter the hostnames whose traffic you want identify with this label.
In this example, traffic from abcnews.go.com will be labeled as abcnews.go.com.
Click Create, near the top-right corner of the New Label page.